Job Description

The Student Academic Success Center team focuses on creating spaces for students to engage in their coursework and approach to learning. Through academic coaching, tutoring, Supplemental Instruction, effective communication strategies, the Tartan Scholars program, accommodations for students with disabilities, and language support for multilingual learners, we offer a wide variety of opportunities for students to deepen their understanding of who they are as a learner, communicator and, ultimately, scholar. The Student Academic Success Center values delivering a positive experience of student-centered support and resources while being equity-minded, asset-oriented, and data- informed.

The Administrative Assistant for Disability Resources Logistics plays a vital role in providing essential administrative support to the reduced distraction testing center and Disability Resources. Supervised by the Director of Disability Resources, the role is integral to maintaining a student-focused, fast-paced, welcoming, and inclusive environment.

This position's work schedule will be 11:00 am - 7:30 pm.

Core responsibilities include:

• Testing Center Operations- including among others, providing reception coverage as needed; coordinating the comprehensive schedule and assignment of proctored exams for students with related accommodations, ensuring confidentiality; overseeing exam preparation, proctoring, collection and pick-up; communicating with faculty and actively monitoring proctoring-related communications.
• Testing Center Administrative Duties- including among others, managing supply inventory and ordering; coordinating sign language interpreting, captioning schedules and video captioning processing; invoice processing in coordination with the Success Center Operations team; managing requests for accessible course materials; supporting the Director of Disability Resources with document, form, slide deck preparation and other administrative tasks; overseeing camera management software; maintaining records and data management of confidential materials, case notes, and exam materials in the web-based system; coordinating facility needs of the testing center.
• Student Academic Success Center and Campus Engagement- Participation in all team meetings, trainings, workshops, and representing Disability Resources and/or the Success Center at campus events and activities
• Service to the University- Participation and volunteering for university wide events and activities. Participate in training, workshops, committee involvement, and general campus activities.

Flexibility, excellence, and passion are vital qualities within the Student Academic Success Center. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Excellent organizational, customer service and communication skills
• Attention to detail and superior organization skills;
• Self-motivation in a fast-paced environment;
• Ability to proactively problem solve, seek solutions and request assistance appropriately;
• Ability to work autonomously and suggest process improvements.
• Computer proficiency including MS office, Adobe Pro and Google Suite

Qualifications:

• Education: High School Diploma or GED
• Years of experience: 1-3 years of administrative support experience; administration support experience in a higher education environment or rehabilitation services environment is preferred
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Additional Information:

• Sponsorship : Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.
• Work Posture: This position is operating on an in office presence 5 days a week.
• This is a full-time 37.5 hours/week),non-exempt position
• Typical Work Schedule: Monday-Friday from 11:00 am - 7:30 pm.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays . Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access , and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff - Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information:

• Please visit to learn more about becoming part of an institution inspiring innovations that change the world.

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .

Job Tags

Hourly pay, Holiday work, Full time, Part time, Work experience placement, Monday to Friday,

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