Job Description

Initial Posting Date:

04/09/2025

Application Deadline:

04/16/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Case Aid (Social Service Assistant)

Job Description:

The

Oregon Department of Human Services

is proud to be an Equal Opportunity Employer. We are guided by our

Equity North Star

and our vision for a positive

RiSE organizational culture

that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! If you are detail-oriented, compassionate, enjoy working alongside others, and are committed to serving your community, we invite you to be part of something greater.

Summary of Duties

As a Case Aide, you will:

• Work across all child welfare program areas as a member of the service delivery team.

• Provide administrative support to case carrying social service specialists.

• Coordinate and perform duties such as documentation, data entry, transportation, visitation, and contacting service providers.

• Support the engagement of children in need of placement.

• Engage with families to improve the outcomes and timeliness of cases.

• Contribute to risk and safety assessments and the associated decisions and plans.

• Support the caseworker in tasks related to assessment and case planning activities.

Minimum Qualifications

• One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs

OR

• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections.

OR

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training.

OR

• An Associate's degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).

Essential Attributes

We are looking for candidates with:

• Experience communicating effectively with the public, service providers and clients in person, over the phone and in writing respecting cultural differences.

• Experience gathering documents from multiple sources and organizing into a case

• Empathetic and Patient- able to provide trauma informed support to the youth and families working with Child Welfare.

• Experience utilizing time management, organization and prioritization skills to meet deadlines

Application instructions & requirements

Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.

• Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee, view this

  application instructional video

  .

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• Your work will take place in the office and community.

• Majority of your work will be conducted in the office and community. You may have some opportunities for remote work, but this will need to be discussed with and approved by your manager.

• Your typical work schedule will be Monday through Friday, 8 a.m. to 5 p.m. Pacific Standard Time (PST). There could be the possibility of overtime.

• You will work a professional work week where the hours of work fluctuate on a daily and weekly basis to meet service needs. Occasional/frequent/rare, compensated overtime will be required, including evening and weekend work.

• You will have frequent local travel. Occasional travel may be hours away. On rare occasions, you will have overnight travel. The purpose of travel will be to transport children and connect with family members.

• You may be required to lift up to 40 lbs. for the purpose of placing children into car seats.

• You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.

• You may encounter stressful situations that require quick decision-making to ensure safety of yourself and others.

Benefits

• ODHS Employee Resource Group

  communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing

  benefits package

  .

• Possible eligibility for the

  Public Service Loan Forgiveness Program

  .

Background Checks and Requirements

• A valid driver’s license and acceptable driving record are required for this position.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.

  Additional background check information.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Employment Preference

Veterans’ preference:

• Veterans’ preference information

  .

• How to submit your Veteran documents for preference

  . Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number:

• Email: Amy.Acree@odhs.oregon.gov

Job Tags

Remote job, Permanent employment, Full time, Work experience placement, Local area, Night shift, Afternoon shift, Monday to Friday,

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