Job Description

Job Description: Assistant Property Manager 

ARDEN LOGISTICS PARKS

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 US MSA's. Founded in 1989, Arden Group has acquired approximately $7 billion of properties and assets managed in excess of $12 billion of commercial real estate assets.

Established by Arden Group in 2021 as a best-in-class logistics real estate operating platform, Arden Logistics Parks specializes in the acquisition, improvement and property management of light industrial business parks and industrial outside storage. Our real estate investment business operates a geographically diverse portfolio of more than 10 million square feet of last mile facilities in 12 highly sought-after markets of urban infill locations throughout the United States.

Recently listed as "Best Places to Work in PA" for 2025, our firm provides a supportive and exciting culture for our employees to challenge themselves and thrive. As a growing firm, we are looking for experienced team members with a passion for working in a high-growth environment. We value employees who are RESPONSIVE, TENANT-CENTRIC, and NIMBLE and we've created an environment for such employees to flourish as we continue to expand.

Position Overview

We are seeking a highly organized, friendly, and technically savvy Assistant Property Manager (APM). We offer competitive pay and benefits for this exempt position. This position would work out of our Dallas, TX office.

The Assistant Property Manager supports the daily operations of a small portfolio under the direct oversight of the Property Manager. This role plays a key part in maintaining exceptional tenant service, coordinating vendor activities, supporting construction and operational initiatives, and assisting with financial processes and reporting. The APM resolves routine tenant issues, ensures work orders are addressed promptly, manages administrative tasks, and assists with preparing materials for monthly and quarterly financial discussions. All decisions are made in alignment with company policies, procedures, and applicable State and Federal requirements.

Job Responsibilities (including, but are not limited to the below):

Tenant and Vendor Relationships

• Manages tenant and vendor relationships; serve as a point of contact for vendors
• Serve as a primary point of contact for tenants and vendors, maintaining professional and service-focused relationships for assigned portfolio.
• Respond to tenant inquiries and complete regular tenant visits to ensure consistent communication and issue resolution
• Manage preventive maintenance requirements (e.g., HVAC) in accordance with tenant leases through Ravti/Building Engines.
• Enter and track tenant service requests in Facility Manager to ensure timely response and proper closeout.
• Maintain accurate and current tenant and vendor contact lists.
• Communicate vendor work schedules and coordinate access as needed.
• Complete tenant move-ins and move-outs, including documentation and required notifications.
• Send 60- and 30-day move-out procedure letters.
• Show vacant spaces when needed.
• Manage utility turn-on/turn-off notices with service providers.

Construction

• Coordinate the workflow of construction and capital projects to ensure alignment with project scope, schedule, and portfolio goals.
• Partner with Construction Management to review, document, and route vendor bids; assist with organization bid materials for PM review.
• Conduct routine property and vacancy inspections and ensure timely documentation of findings

Finances and Reporting

• Independently review, code, and process invoices, ensuring timely payment and proper documentation; investigate and resolve any past due items.
• Assist with monitoring rent payments, posting deposits, and working with tenants to resolve past-due balances, including documenting collection efforts.
• Support the Property Manager by preparing budget inputs, collecting data, and organizing materials for annual budget preparation.
• Assist with the reconciliation, preparation, and drafting of monthly management reports and related operational updates.
• Prepare accruals for assigned properties.
• Produce the bi-weekly OpEx report for assigned properties with minimal oversight.
• Assist with preparing monthly financial variance notes and supporting schedules; all financial materials will be reviewed, finalized, and presented by the Property Manager

Compliance

• Review vendor contracts for completeness and alignment with standard terms; route contracts for approval and ensure proper execution.
• Track and maintain vendor Certificates of Insurance to ensure full compliance before work begins.
• Promote and maintain a safe working environment for tenants, vendors, and visitors.
• Prepare, process, and route legal tenant documents and lease-related correspondence using corporate templates, including rent commencement agreements.

Miscellaneous

• Perform other duties as assigned to support property operations and enhance tenant service.

Essential Qualifications & Competences

• Bachelor's degree from a four-year college or university in Business, Communications, or other related field; and 3+ years related experience and training; OR an equivalent combination of education and experience.
• Microsoft Suite: Calendar, Outlook, Word, Excel, Teams, etc.
• Ability to Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.
• Demonstration of customer focus; establishes tenant service standards, while owning the tenant experience.
• Proven track record of accuracy and thoroughness; showcases that they look for ways to improve and promote quality; applies feedback to improve performance.
• Effective written and oral communication skills
• Experience with Yardi preferred but not essential.
• Experience in Commercial Real Estate preferred.

Benefit Offering

We offer competitive compensation packages, comprehensive medical, dental, vision, and life insurance, FSA and HSA, 401k with match, PTO, paid and floating holidays, paid parental leave, professional development resources, and company discounts.

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, genetic information, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The vision requirements include close vision and ability to focus. The employee may frequently lift and/or move up to 25 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Management reserves the right to modify, add, or remove duties as necessary.

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