Business analyst Job at AIG, Chicago, IL

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  • AIG
  • Chicago, IL

Job Description

The Business Analyst position will provide qualitative and quantitative analysis to support the North America Accident & Health business in identifying value drivers and formulating action plans to improve growth, profitability, and customer experience.

The role will require interaction with multiple business functions (sales, marketing, finance, claims, operations, actuarial, and underwriting) to deliver data-driven analysis to better understand key performance indicators that identify favorable and unfavorable factors and trends that may impact the business. The analyst must be able to analyze large amounts of data across multiple sources and be able to effectively communicate findings.

The candidate will also provide support for the development of new/improved KPI (Key Performance Indicator) metrics, management reporting, portfolio reviews, database content analysis, automation of reporting and dashboards, as well as other ad-hoc analysis.

Position Responsibilities:

  • Access, organize, and analyze large amounts of data across multiple sources and databases
  • Identify key drivers of premium production and claims performance
  • Develop and report on Key Performance Indicators
  • Explain variances from expectations, trends, and anomalies
  • Assist with data audits, financial projections, budgeting, and other ad-hoc reporting and analysis
  • Produce management and business review reports
  • Create, manage, and maintain dashboards utilized by various internal and external stakeholders
  • Leverage data visualization to effectively communicate findings in a clear, concise format to drive strategic direction
  • Create and improve existing analytical tools to solve business questions

Position Requirements:

  • Bachelor’s degree or equivalent
  • 3+ years of experience in an analytics/developer type of role
  • Strong SQL skills, proficient with database concepts and ability to write queries and navigate databases
  • Experience and proficiency with MS Excel and Tableau
  • Proficiency with VBA, Power BI, and VB.net highly preferred
  • Strong analytical, critical thinking, and communication skills. Ability to identify, understand, and communicate key business drivers
  • Ability to optimize and creating efficiency using technology


Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

AC - Actuarial

National Union Fire Insurance Company of Pittsburgh, Pa.

Job Tags

Full time, Flexible hours,

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