Job Description

Are you passionate about using data to inform policy decisions that impact communities? Do you have a knack for transforming complex datasets into actionable insights? If so, we invite you to apply for the HSA Business Intelligence Analyst and be part of shaping the future of the Ventura County, Human Services Agency through insightful analysis. In this role, the HSA Business Intelligence Analyst will work at the intersection of data analysis and policy development, contributing to meaningful projects that drive positive change. We are looking for innovative thinkers with a strong analytical mindset who are eager to collaborate in a dynamic environment. If you are ready to make a difference through data-driven decision-making, this position may be for you. 

 
WHAT WE OFFER
The County of Ventura offers an attractive compensation and benefits package that includes:

• A general salary increase  of 3.5% effective December 22, 2024.
• Merit Increases –  New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months) assuming work meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2,080 hours (approximately one year) from the initial merit increase. 
• Educational Incentive -  An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.
• Bilingual Incentive -  Proficiency levels by exam are $.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III).
• Flexible Workweek/Telework Schedule – We support work life balance by offering compressed work (e.g., 9/80 workweek) and a fully remote telework schedule subject to organizational needs and satisfactory performance.
• Annual Leave Accrual – New regular, full-time employees in this classification will earn 208 hours per year, increasing to 288 hours after 5 years of service. 
• Annual Leave Redemption – An employee may elect to "cash in" or redeem up to 100 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months. 
• Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions. Following five (5) years of continuous County service, an additional 2% non-elective contribution will be made to the 401(k) plan.
• Health Plans –Full time employees are given a flexible credit allowance of up to $23,530 annually to offset the purchase of medical, dental, and/or vision insurance for you and your dependents.
  • Employee only - $502 per biweekly pay period
  • Employee plus one dependent - $730 per biweekly pay period 
  • Employee plus family - $905 per biweekly pay period
• Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses. 
• Pension Plan - Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as PERS.
• Holidays - 12 paid days per year which, includes a scheduled floating holiday.
• Additional Benefits -  Tuition Reimbursement, Disability Plans, Employee Assistance Program, Life Insurance, Wellness Program.

OUR COUNTY AND COMMUNITY

Ventura County is located on California’s “Gold Coast,” approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County “home.”


Ventura County is a “general law” county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. It focuses on providing excellent services to its residents by promoting engagement, strategy, execution, and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.

THE AGENCY
To learn about the Human Services Agency (HSA), click “ Who We Are ” to view a short video about our multiple departments.

 
HSA is comprised of nearly 1500 staff members who serve over a third of Ventura County residents, all of whom have unique experiences and perspectives. We value diversity, equity, and inclusion in the workplace and assist communities by bringing these values into the workforce.

 
THE POSITION 
Under general direction, analyzes, plans, develops and monitors human services program policy and procedures.

 
The HSA Policy Analyst series is characterized by broad responsibility for gathering and evaluating data, interpreting state and federal legislation, policies, procedures, and directives, and recommending a course of action affecting various agency-wide programs.

IDEAL CANDIDATE
The ideal candidate will possess an advanced degree in a subject that emphasizes analytics and research methods (e.g., mathematics, statistics, economics, human services, public administration, psychology, business, or equivalent), AND at least two years of experience using research analysis, qualitative and quantitative analysis, leading projects that involve collecting, sampling, cleaning, restructuring, merging data sets from multiple sources, validating, analyzing, and modeling data, and presenting findings and recommendations verbally and in writing to management and executives. The ideal candidate has strong organizational, communication, and interpersonal skills, experience leading focus groups, facilitating multi-disciplinary teams and system improvement workgroups and events aimed at enhancing measurable outcomes. Proficiency in Word, Excel, PowerPoint, Power BI and/or other statistical software. In addition, strong leadership, time management skills, the proven ability to develop and maintain constructive and cooperative working relationships while creating a culture of cohesion and inspiring staff toward success and best practices is highly desired. 

 
Ideal candidates will possess the following competencies: 

• Attention to Detail – Accomplishing tasks thoroughly with concern for all elements involved, however small
• Business and Technical Expertise – Skillfully applying specialized job-related knowledge
• Communication – Respectfully delivering pertinent, truthful, and timely information and comprehending information delivered by others
• Critical Thinking & Problem Solving – Analyzing and evaluating information, problems, and options with logic and good judgment 
• Cross - Divisional Collaboration – Facilitating cooperation across organizational units to accomplish common goals
• Data Analysis and Interpretation – Parsing quantitative or qualitative information for meaning, significance, and actionable conclusions
• Diversity, Inclusion, & Belonging – Embracing the County’s commitment to valuing individuals with varied backgrounds, promoting equal access and opportunity for all, and empowering others in their unique strengths
• Information Gathering – Proactively obtaining facts and data needed to effectively answer questions, solve problems, or complete projects 
• Information Sharing – Proactively communicating facts and data in comprehensible form to appropriate audiences
• Mathematical Reasoning – Performing computations and solving numerical or statistical problems
• Oral Communication – Speaking to be understood and listening to understand
• Presentation Proficiency – Formally communicating prepared information to an audience
• Professional Integrity & Ethics – Demonstrating high standards of conduct and consistently adhering to sound moral principles
• Technology Utilization – Effectively and efficiently using electronic hardware, software applications, and other advanced tools to accomplish tasks and goals

 
PAYROLL TITLE:  HSA Policy Analyst

 
AGENCY/DEPARTMENT: Human Services Agency, Administrative Services, Office of Strategy Management

HSA Policy Analyst is a management classification and is not eligible for overtime compensation. Incumbents in this classification are eligible for benefits at the MB4 level.Duties may include, but are not limited to the following:

• Analyzes operations, trends, outcomes, processes, systems, etc. to glean promising practices that promote continuous learning and improvement within the agency.
• Coordinates or provides specialty research and analysis services in the areas of fiscal, human resources, training and development, technology, strategic planning, and other general administrative and program administrative disciplines.
• Compiles and analyzes data using a range of reporting, data visualization, and statistical methods to set benchmarks, measure outcomes, identify trends, and discern business insights.
• Performs research on a variety of topics; prepares reports or position papers and makes recommendations based on research findings. Presents data to diverse audiences, including non-experts who need to understand the relevance of data for decision making.
• Maintains a variety of records and produces management reports using automated systems and other reference materials.
• Identifies organizational needs and/or changes in service delivery methods using data-informed approaches and systems improvement methodologies.
• Manages or participates in special project assignments as assigned by agency management in a multitude of areas that result in the preparation of statistical or narrative reports.
• Makes independent interpretations and decisions within assigned areas of responsibility and implements appropriate courses of action.
• Prepares comprehensive reports and recommendations. 
• Assists managers in developing and administering appropriate program development, services, and policies.
• Develops data sampling and modeling methodologies. Assists with data infrastructure projects aimed at organizing and presenting data more effectively for decision making.
• Crafts surveys, assessments, and other data-gathering instruments.
• Represents the agency on various counsels, task forces, and commissions. 
• Provides liaison between the agency and representatives from other public and private entities to share information and ensure that the quality of reporting and analysis meets organizational needs.
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

 
EDUCATION, TRAINING, and EXPERIENCE 
Education and progressively responsible experience related to the specific program assignment, which has led to the acquisition of the required knowledge, skills, and abilities. The required knowledge, skills, and abilities are typically obtained by completion of a Bachelor's degree in Business Administration, Public Administration, Social Work, Human Services, or closely related field and at least three (3) years of responsible administrative, analytics, or human services program experience.

 
Substitution:   Additional years of related program experience may be substituted for the educational requirement on a year-for-year basis.

NECESSARY SPECIAL REQUIREMENTS 

• Must possess, or have the ability to obtain, and maintain a valid California driver license.
• Strong communication skills, both written and verbal. Written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire and will be evaluated during the probationary period.

WORKING CONDITIONS:

Work locations, work schedules, and work units will vary, and may change as needed according to business needs and at the discretion of management. Worksite reassignments may occur due to changes in facilities or other operational requirements within the business. 

 
COUNTY EMPLOYEES AS DISASTER SERVICE WORKERS
When a disaster strikes of natural or man-made origin, Ventura County employees may be called upon to provide service to the community by assisting in emergency response efforts. This may require employees to work in other locations, different hours, and out of class. At the time of hire, all County employees will be required to sign an Oath or Affirmation of Allegiance for Disaster Service Workers and Public Employees (Sections 3102 and 3103, Government Code of California).

 
DESIRED

• Master’s Degree in a subject that emphasizes analytics and research methods
• Five (5) years of responsible administrative, analytics, or human services program experience.
• Experience interpreting data, analyzing results, and providing information insights to help clients prioritize business needs
• Experience developing survey and assessment tools and using process improvement methodologies (e.g., Lean Six Sigma), and using advanced data visualization techniques
• Strong written and verbal communication skills and demonstrated experience presenting to all levels of stakeholders, including executives, data modelers, application developers, business users, and customers
• Project management skills/experience
• Experience facilitating multi-disciplinary, system improvement workgroups and events aimed at enhancing measurable outcomes
• Proficient skills/experience in Word, Excel, PowerPoint and Power BI

FINAL FILING DATE:

Applications must be received by County of Ventura, Human Resources in Ventura, California, no later than 5:00 p.m. on Mon day, September 16, 2024.

 
To apply online, please refer to our web site at . If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

 
Information for Transfer Candidates:  NOTE :  If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click  here for additional information.

 
Note: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

  
SUPPLEMENTAL QUESTIONNAIRE - qualifying : All applicants are required to complete and submit the questionnaire for this exam AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the recruitment and hiring process to assist in determining qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

 
APPLICATION EVALUATION - qualifying : All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

 
COMPARATIVE SCREENING – qualifying: If there is a high number of qualified applicants, a comparative screening may be conducted. Applications will be evaluated and ranked according to criteria that most closely meets the business needs of the department, so it is essential that applicants provide as much relevant detail as possible and answer all parts of the application and supplemental questionnaire (“and supplemental questionnaire” only if
there is one). Only applicants whose submissions most closely match the business needs
outlined in the announcement will proceed to the oral examination.

 
TRAINING & EXPERIENCE EVALUATION:  A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

 
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

 
ORAL EXAMINATION - 100%:  A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

 
NOTE:  If there are three (3) or fewer qualified applicants, an examination may not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

 
ELIGIBLE LIST:  Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

 
The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent and Extra Help vacancies within the Human Services Agency. There is currently one (1) Regular vacancy within the Administrative Services Department, Office of Strategy Management. 
SELECTION INTERVIEW:  When a position becomes available, applicants are referred to the employing department for interviews beginning with the highest scoring applicants, moving down the list from the top until the available positions are filled.

 
BACKGROUND INVESTIGATION : A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record is required for this position.

 
EQUAL EMPLOYMENT OPPORTUNITY : The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

 
It is an objective of the County of Ventura to achieve a drug-free work place. Any applicant for county employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

 
CONTACT INFORMATION
For further information about this recruitment, please contact Kim Mariscal by email at kim.mariscal@ventura.org or by telephone at (805) 477-5153.

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Fixed term contract, Remote job, Flexible hours,

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