Job Description
Brief Description Investigate and verify coverage
- Investigate and determine liability by analyzing documents, conducting telephone interviews
- Provide extraordinary customer service to all parties involved in the claims process
- Manage multiple cases with proper reserving and document every step of activity for each claim
- Adhere to all practices and procedures followed by the company
- Maintain statutory license requirements and be in good standing
- Other duties will be assigned by management as needed
Requirements - Must be able to read and understand contracts and be proficient in handling complex coverage and liability claims
- Must be able to adapt to change and handle a fast-paced environment while maintaining a current pending with desk management skills
- Must have excellent communication skills, both written and oral, to discuss coverage, liability and bodily injury settlements with attorneys and others
- Customer Service experience required
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, and Outlook) preferred
- Texas Adjuster’s license required.
- Bilingual (English/Spanish)
Job Tags
Work at office,