Customer Service Agent - Remote | WFH Job at Get It Recruit - Administrative, Decatur, GA

bWY2dTJWUjlDT2ZvT0xOSWlDQ0N6ZEttMHc9PQ==
  • Get It Recruit - Administrative
  • Decatur, GA

Job Description

Are you passionate about providing top-notch customer service from the comfort of your home? We're looking for a dedicated and enthusiastic Remote Customer Support Specialist to join our team! In this role, you'll be the friendly voice guiding our customers through their inquiries and ensuring they have a great experience with us.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat with a positive and professional attitude, offering solutions and assistance.
Manage various customer service tasks such as order processing, providing product information, addressing billing questions, and more.
Develop a thorough understanding of our products and services to effectively communicate features, benefits, and troubleshooting advice.
Accurately document and track customer interactions in our CRM system.
Work collaboratively with different teams to resolve complex issues and contribute to enhancing customer satisfaction.
Keep up-to-date with product updates, company policies, and industry trends to provide accurate information.
Qualifications:

Prior experience in customer support or a similar role.
Excellent communication skills, both written and verbal.
Empathetic approach to problem-solving and a knack for delivering timely and professional solutions.
Strong analytical skills with a proactive mindset.
Comfortable using CRM software and other relevant tools.
Reliable high-speed internet connection and a well-equipped home office setup.
Adaptable to new technologies and processes.
Requirements:

High school diploma or equivalent; additional education or certifications in customer service are a plus.
Experience in a remote work environment is preferred.
Flexibility to work varied hours, including evenings and weekends, to meet customer needs.
Ability to handle high call volumes and manage tasks effectively.
Benefits:

Enjoy the flexibility of working from home.
Access to professional development opportunities.
Be part of a positive and collaborative team environment.
Flexible working schedule to support work-life balance.
If you're excited about joining a supportive team and making a difference in customer experiences, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 15.00 20.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Home office, Flexible hours, Afternoon shift,

Similar Jobs

JBL New York City

Chief of Staff / Head of Operations at a Dental Office Job at JBL New York City

 ...Were Hiring: Chief of Staff / Head of Operations Join me as my...  ...the intersection of strategy, execution, people, and culture. You will...  ...partnering closely with a CEO and amplifying the impact of the...  ...not building another dental office. We are shaping a new category... 

Arcosa Lightweight

Environmental Engineer Job at Arcosa Lightweight

 ...Arcosa Lightweight is searching for an Environmental Engineer in Frazier Park. In this role you will support a positive safety culture...  ...for required reports. ~ Bachelor's Degree in Environmental Science, Engineering, Science, or related field. ~ Minimum of 3 years... 

ACE HARDWARE

Yard Worker/Driver Job at ACE HARDWARE

 ...Job Description The Lumber Yard Worker and Driver is responsible for providing excellent customer service while safely loading a customers vehicle with products purchased from Ace Hardware. The products should be loaded safely and efficiently while being a positive... 

The Delta by Marriott

Front Desk Supervisor Job at The Delta by Marriott

 ...JOB DUTIES AND RESPONSIBILITIES Provide the highest quality of service to the guest at all times. Anticipate and exceed guest...  ...objectives Join us in the excitement of introducing the all-new Delta Hotels by Marriott Toledo, a gem tucked in the vibrant heart of... 

Gpac

CRADLE TO GRAVE FREIGHT BROKER/REMOTE SALES REP Job at Gpac

Cradle-to-Grave Freight Broker / Remote Sales Rep We're hiring experienced Freight Brokers or Sales Reps who can manage cradle-to-grave freight operations . With a strong presence across the East, West, and Southern coasts-and multiple locations throughout the US and...