Customer Service and Order Fulfillment Associate Job at Leico Enterprises, Mount Prospect, IL

bWZ1dDFsRjJDdVRyTUxGQ2lTU053OWVvMFE9PQ==
  • Leico Enterprises
  • Mount Prospect, IL

Job Description

JOB TITLE – CUSTOMER SERVICE AND ORDER FULFILLMENT ASSOCIATE

Summary:  A rapidly growing company specializing in manufacture and retail of eye-wear products is looking for a Customer Service and Order Fulfillment Associate. The ideal candidate would be a team player with an excellent attitude and necessary skills for the role.

Location:  Prospect Park Mount Prospect, IL

ESSENTIAL FUNCTIONS

  • Process customer orders accurately and efficiently through automated and manual workflows for inbound and outbound operations.
  • Provide customer service via e-mail and amazon & eBay messages. Resolve complaints.
  • Pack and ship customer orders as received and informed. Inspect merchandise, track inventory, handle shipments and complete other related duties.
  • Stage warehouse materials for outbound shipment.
  • Ensure that SKU numbers match the product. Process customers' orders correctly.
  • Unload incoming shipments, compare documents for accuracy.
  • Notify appropriate personnel of any discrepancies or damages.
  • Assist with receiving and stocking inventory.
  • Report overages and shortages to appropriate personnel.
  • Perform other related tasks as assigned by the supervisor and/ or manager.
  • Ensure strict adherence of to safety standards.

EXPERIENCE AND QUALIFICATIONS 

Required

  • 1-3 years of experience as an order fulfillment agent or equivalent role with associated customer service experience, preferably with eCommerce companies.
  • Exposure to Amazon/ eBay workflow including Fulfillment by Amazon (FBA) preferred.
  • Attention to detail with an ability to multi-task and prioritize in a fast paced environment.
  1. Ability to communicate fluently in English (read, write, speak); good math skills.
  2. Ability to perform physical labor intensive tasks like lifting and carrying heavy loads up to 50lb.
  3. Professional demeanor and presentable personal appearance.
  4. Positive attitude and ability to work as part of a team. Ability to work unsupervised.
  5. Dependable and dedicated with strong work ethics; basic computer skills.
  6. Valid driver's license with authorization to work in the USA.
  7. High school or equivalent; can be offset by relevant industry experience in similar role.

Job Tags

Full time,

Similar Jobs

Enterprise Medical Recruiting

Oncology with Mayo Affiliate in North Dakota - 500K Salary & 60K Sign-On Job at Enterprise Medical Recruiting

 ...Oncology and Palliative Care Average 14 patients/day The clinic has anon-site PET/CT Procedures optional: Bone Marrow Biopsies...  ...Research and teaching opportunities available Member of Mayo Clinic Network Nationally accredited cancer center Compensation... 

jobgether

Content Manager Job at jobgether

 ...teams and clients to transform marketing and PR objectives into clear,...  ...articles, webpages, emails, social media, and display ads ~...  ...dynamic environment ~ Ability to work independently while partnering...  ...reimbursement for work-from-home equipment ~ Monthly team bonding... 

Robert Half

Affordable Housing Specialist Job at Robert Half

Description We are seeking a knowledgeable and customer-focused Affordable Housing Specialist with Section 8 housing and Tax Recertification experience. The ideal candidate will be responsible for leasing affordable housing units, ensuring compliance with HUD and Section... 

Interon IT Solutions

Business Systems Analyst - Salesforce CRM Job at Interon IT Solutions

 ...Business Systems Analyst - Salesforce CRM 6 month - 1 year Contract Pleasanton, CA has to be onsite 4 days a week M-Thr We are seeking a Business Systems Analyst (BSA) to join our Salesforce CRM Product Management team. This role is ideal for someone who... 

Lane Office

Commercial Furniture Designer / Specifier Job at Lane Office

 ...COMMERCIAL FURNITURE DESIGNER / SPECIFIER POSITION SUMMARY: Lane Office is a leading New York based office furniture dealer established in 1922 that creates...  .../development phase to order entry and final installation. Design and space plan clients workspaces...