Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

The Cooperative

Health Educator - CHS Job at The Cooperative

 ..., The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the regions health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a... 

Bosch Group

Export Control Compliance Manager (Dallas, TX) Job at Bosch Group

 ...Purpose of this role is to embody strategic policy making in export controls and sanctions law within the Robert Bosch network worldwide as...  ...business for residential and light commercial buildings from Johnson Controls. As part of the global Export Control Officer team you... 

General Dynamics Information Technology

Physical Security Officer Job at General Dynamics Information Technology

 ...critical component of our nations safety and security. Make an impact by using your expertise...  ...to make a personal impact as a Physical Security Officer/Access Control supporting...  ...Coordinate confirmation of data center management and access training. Report any failures... 

Girl Scouts of Eastern IA and Western IL

MESH (Mental, Emotional and Social Health) Coordinator Seasonal Summer Girl Scout Camp - Internship Option Available Job at Girl Scouts of Eastern IA and Western IL

 ...JOB SUMMARY INTERNSHIP OPPORTUNITIES AVAILABLE IF INTERESTED The MESH Coordinator is responsible for the mental, emotional, and social health of campers. This role involves fostering a supportive, inclusive and nurturing camp environment by providing guidance, education... 

Knobelsdorff Enterprises

Traveling Journeyman Electrician Job at Knobelsdorff Enterprises

 ...Successful candidates typically bring: ~ Valid ColoradoJourneyman Electrician License ~5+ years of experience in solar or electrical...  ...Microsoft Office tools (Word, Excel, Outlook)~ Ability to travel extensively across Minnesota (overnight stays required)~ Valid...