Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

IT Partners,Inc

RPA Developer Job at IT Partners,Inc

 ...We are seeking a skilled and motivated RPA Developer to join our Automation Practice. This role will be instrumental in designing, developing, and deploying robotic process automation (RPA) solutions that align with the customer's strategic vision and standards. The... 

WakeMed Health & Hospitals

Ambulatory Care Nurse III Job at WakeMed Health & Hospitals

Overview:The Ambulatory Care Nurse (ACN) is a Registered Nurse responsible for providing nursing care management services to the assigned populations. The ACN utilizes a collaborative approach to anticipate, integrate, and coordinate the patient?s plan of care and maximize... 

Environment Control Southwest Ohio Incorporated

Office Cleaning Job at Environment Control Southwest Ohio Incorporated

 ...50 years of experience! We are hiring a general cleaner to clean offices in Dublin Ohio Basic cleaning - empty trash, dust, wipe down...  ...start time and like our employees to start by 9p. Weekend work is available if more hours are desired. This breaks down... 

EasyCare Recruiting

Automotive Finance Manager Job at EasyCare Recruiting

 ...Automotive Finance and Insurance Manager / F&I Manager Kia of Anderson We are currently seeking a qualified Automotive Finance & Insurance (F&I) Manager to be a part of our amazing team. This is an incredible opportunity for an experienced professional who is... 

ManpowerGroup

Repair Technician II Job at ManpowerGroup

 ...CO Blades Factory**The Blade Repair Technician II is responsible for performing advanced structural repairs and fabrication on wind turbine blades. This role demonstrates proficiency at Level 3 competency on the Technician Development Road map, is certified in a minimum...