Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

Vensure Employer Solutions

Labor and Delivery Registered Nurse - CA - On Site Job at Vensure Employer Solutions

 ...Permanent Healthcare Staffing solutions to a wide range of Clients throughout the Nation. Our Services include Travel Nursing, Allied Professionals, Per Diem Nurse Staffing, Locum Tenens Staffing, and Physician Placements. The primary factor differentiating us from other... 

Melinda Instal

Virtual Assistant Job at Melinda Instal

 ...Ez egy tvmunkban vgezhet lls. Melinda Instal, a leading company in the Construction industry, is seeking a Virtual Assistant to support our team with administrative tasks and project coordination. This role is vital in ensuring smooth operations and efficient... 

Italian company

Italian company looking for technical manager Job at Italian company

 ...production manager, purchasing manager strongly preferred.- Experience in managing and negotiating with suppliers- Experience in outsourcing components, accessories (for internal production) and finished products from third parties.- Proven track record in supervising and... 

Robert Half

Call Center Representative Job at Robert Half

Description We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent...  ...speed of at least 35 words per minute.- Flexibility to work nights, weekends, and overtime as needed.- Bilingual Spanish/English... 

National Testing Network

Firefighter/Paramedic Job at National Testing Network

 ...the link provided (where more information and links are included), to be considered for this position.*** City of Henderson Firefighter/Paramedic The Henderson Fire Department is now accepting applications for the position of Firefighter Paramedic. Candidates must...