Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

Molaprise

Client Services & Technical Delivery Manager Job at Molaprise

 ...Client Services & Technical Delivery Manager Location: New York, NY/ Hybrid Full time Role Overview We are seeking a Client Services & Technical Delivery Manager to lead hands-on technical delivery, client services, and professional services engagements... 

Trotter Workforce

HVAC Service Technician / Installer (Commercial) Job at Trotter Workforce

 ...HVAC Service Technician / Installer (Commercial) Schwenksville, PA Hourly Rate: $35.00 - $45.00 (Based on experience) Responsibilities: Responsible for meeting with clients and performing project walkthroughs for thorough understanding of scope. Responsible... 

NBCUniversal

NBC Telemundo Connecticut Sales Intern - Summer Job at NBCUniversal

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...

DTN Management

Leasing Agent Job at DTN Management

 ...Job Title: Leasing Agent Reports to: Leasing Manager Company Overview DTN is a 50 year old vertically integrated real estate...  ...development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Leasing... 

Lowe's

Yard Truck Driver - Wknd Nights Job at Lowe's

 ...What You Will Do The Yard Driver Team Member is primarily responsible for the timely and efficient movement of trailers upon request of appliance, shipping, receiving, and visitor center following all rules concerning pulling, placement and securing of trailers. Drivers...