Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

Disney

Sr. Corporate Financial Planning Analyst (Enterprise Technology) Job at Disney

 ...with quarterly financial close process between Tech partners and Accounting Review actuals compared to forecast/plan and deliver clear...  ...SAP, Cognos, Adaptive Planning, etc. CPA Education: ~ Bachelor's degree in Finance, Accounting, Economics, or other similar... 

The TEA Center

Preschool Teacher fluent in Spanish, French or Mandarin Job at The TEA Center

Looking to be part of a growing successful child care center? As a Preschool teacher at the Transformational Education Adventure Center, you will be part of a fast paced business while making a difference in the lives of children. Prefer candidates with a CDA or a degree...

PPS-HPS

Structural Welder Job at PPS-HPS

 ...join a nationwide established contractor on a project in Tennessee that is estimated to last through Mid-March. [ Duties ] Stick welding 7018 of I-beams, angle iron, cable tray supports, and pipe supports Read blueprints, layout, and fabrication when needed... 

StretchLab

Stretch Therapist/Personal Trainer/Kinesiology Job at StretchLab

 ...StretchLab is seeking B.S. in Exercise Science, Kinesiology and Athletic Training to join our team for three of our studios in Triangle area- Cary, Morrisville, and Holly Springs, NC. This is an amazing opportunity to gain experience in a new modality that is taking the... 

Rellaire Smart Home Systems

HVAC Service/Sales Technician Job at Rellaire Smart Home Systems

 ...a growing national presence with lots of room for career advancement. Job Duties and Responsibilities: Service residential and/or light commercial HVAC systems. Advise homeowners on repair and replacement options. Service residential and/or light commercial...