Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

Thornton Automotive

Automotive Sales Consultant Job at Thornton Automotive

 ...cars, we want to build relationships and make the experience of purchasing a vehicle something that our...  ...performance standards, inventory and accessories. A high degree of good customer service and people skills are required. Sales Consultant - Job Responsibilities:... 

Nika Solutions

Quality Control Manager Job at Nika Solutions

Quality Control ManagerDepartment: Quality Control ManagerLocation: Patterson AFB, OH

Openkyber

Junior Cloud Engineer Job at Openkyber

 ...designing, developing, and deploying a secure, scalable, and compliant cloud-based AI platform that supports clinical, operational, and...  ...AI-driven healthcare solutions. Collaborate with data engineers, clinicians, and IT teams to integrate AI models into clinical... 

1-800-GOT-JUNK?

Non CDL Driver Job at 1-800-GOT-JUNK?

 ...offer genuine opportunities for advancement and celebrate success with team competitions and bonuses. What You'll Be Doing: Driving our 17-20 ft Isuzu trucks. Efficiently lifting and loading items. Delivering outstanding customer service. Assessing and quoting... 

Wood PLC

Pipeline Operator/Compressor Mechanic Job at Wood PLC

 ...JOB DESCRIPTION Looking for a great career opportunity? Come join Wood as a Pipeline Operator/Compressor Mechanic in Glenrock, WY. Wood offers health benefits, 401k, vacation and more. The operator will work on production facilities and compressor/booster stations....