Customer Service Rep Job at The UPS Store Center 63 Shopping Center, Raytown, MO

bHY2dDFsSnlEZVhyUGJGT2dTZUd6ZENwMVE9PQ==
  • The UPS Store Center 63 Shopping Center
  • Raytown, MO

Job Description

The Customer Service Rep delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Part time,

Similar Jobs

Travel with Kathy

Remote Travel Consultant Job at Travel with Kathy

 ...looking for enthusiastic and detail-oriented Remote Travel Consultants to support clients in planning unforgettable vacations. This...  ...you enjoy travel, love helping people, and want a flexible work-from-home opportunity, this job is a great match. Responsibilities... 

Globe Life AIL - McQuade Organization

Customer Service Specialist - Utah 84043 Job at Globe Life AIL - McQuade Organization

 ...Customer Service & Benefits Specialist Remote / Work From Home Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL) , provides supplemental benefits to union members, credit unions... 

The WorkPlace Group

Manufacturing & Production - Join our WPG Talent Community Job at The WorkPlace Group

 ...invite you to join our exclusive candidate talent pool! Why Join Us? Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public. We also have direct access to the... 

Insight Global

Remote Fiber Network GIS Specialist Job at Insight Global

 ...Job Description The Fiber Network GIS Specialist will report to the Fiber Engineering organization under a specific team: Fiber...  ...network integrity and support fiber engineering projects. Remote 6-month contract-to-hire Pay: $33.87/hour We are a company... 

Metrolink

Senior Railroad Civil Engineer (Project Manager) Job at Metrolink

The Senior Railroad Civil Engineer (Limited Term) will perform project management and engineering duties to deliver the design and construction of railroad projects. This position will be focused on the LinkUS project at Union Station. This position involves leading efforts...