CUSTOMER SERVICE REPRESENTATIVE Job at REI Palm Springs, Bermuda Dunes, CA

a1BtdjIxSjNEK0hyTUxCSWpTeUZ3ZHluMEE9PQ==
  • REI Palm Springs
  • Bermuda Dunes, CA

Job Description

The consumer comes first within the hospitality industry and that is no exception at Reigning Enterprise . Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Service Representative consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Managing a team of Junior Customer Service Representatives

We want someone in the Customer Service Representative role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

#LI-onsite

Job Tags

Full time, Local area,

Similar Jobs

Parc

Pastry Cook Job at Parc

 ...Affiliated with STARR Restaurants , Parc pays tribute to the beloved French bistro, where good food, good wine, and better company commingle to create an unmistakable joie de vivre. Relying on authentic design elements imported directly from Europe, the all-day... 

Havasu Landing Casino

Barback Job at Havasu Landing Casino

 ...vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472) BARBACK JOB DESCRIPTION HAVASU LANDING CASINO DEPARTMENT: BAR REPORTS TO: BAR MANAGER QUALIFICATIONS: Must be 21 years of... 

Sheehy Toyota of Stafford

Automotive Service Technician Toyota Job at Sheehy Toyota of Stafford

Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch, and Washington Post Top Workplaces Award!!! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 25 ...

Remilia Corporation

UX/UI Designer Job at Remilia Corporation

 ...systems like Xanadu and Urbit while incorporating elements from social games and MMOs. Role Overview We seek a talented UX/UI Designer to contribute to the design of a new social application. Working closely with our Design Director and senior design team, you'll... 

BCL Search

Junior Executive Assistant to Quant Strategies Team at Global Midtown Investment Firm Job at BCL Search

 ...Our client, a global investment firm, is seeking a highly organized and motivated Junior Executive Assistant to support senior leadership within their Quant team. This role will work alongside an experienced Senior EA, providing high-level administrative and operational...