Company Overview: Join our dynamic team at dataplor, a leading player in solving location intelligence challenges. We empower businesses to expand and invest globally with our extensive data covering 250+ million places. At dataplor, we thrive in a collaborative environment that values natural curiosity and diverse perspectives. If you're excited about embracing change, trying new things, and measuring success by team outcomes, then you'll find a rewarding position with us.
Position: Customer Success Manager
Reporting To: Head Of Customer Success
Role Overview: The Customer Success Manager at dataplor serves as the trusted technical and commercial advisor for dataplorâs customers. You will drive value, offer advice, and grow accounts. dataplor aims to deliver the highest quality geospatial data across the world. This role is highly cross-functional with revenue, product, engineering, support, and marketing teams.
Customer Success Managerâs role will be to manage renewals, upgrade customers' products, and handle any client issues or challenges. The ability to have technical discussions with data scientists and engineers and demonstrate the value of dataplorâs data in business discussions with enterprise executives is a must. The goal is to help customers become successful and enthusiastic dataplor champions.
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