Purpose:
We are seeking a skilled Customer Success Manager (CSM) who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing existing and new programs that will increase our business’ revenue potentials and minimize churn rates.
Roles & Responsibilities:
Manage customer onboarding and product training.
Educate customers on the use and benefits of our products and services.
Ensure customers get fast time-to-value.
Keep clients engaged and regularly using products (increasing adoption).
Build customer loyalty and reduce churn (increasing retention).
Developing a positive customer experience and fostering healthy working relationships.
Assist customers with setting up and navigating our platform.
Promote the value of the products.
Maintain customer satisfaction and have them as promoters and advocates (increasing NPS rate).
Solve customers’ issues and problems proactively.
Assist in creating training courses and educational materials.
Review customer complaints and concerns and seek to improve the customer experience.
Record and report customer feedback to upper management.
...What Security contributes to Cardinal Health The Cardinal Health Global Security teams... ...Summary Key requirements for the Security Manager (RSM) are to support risk mitigation to... ...for practices, identifying gaps in physical security, access control, and emergency...
...Senior Front End Engineer to modernize Amazon's front-end developer experience. AUI provides a library of front-end... ...systems at scale. BASIC QUALIFICATIONS - 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and...
...Excellent Product Beautiful Dealership Excellent Potential for Growth and Advancement CLOSED SUNDAYS!!5 Day work week @ 45 Hours per week! Benefits Include: ~ Health and Dental Insurance ~ Paid Time Off ~ Paid Life Insurance ~401k...
...read labels, and enter information on reports if needed Able to work 8+ hour night shifts, typically Sunday Thursday. At times weekends and holidays will required Recent experience (within past 6 months) in high endurance or highly physical activity or role...
SummaryJob title: Inside Sales RepresentativeJob ID: nullDepartment: Davenport - 3ELocation: null-nullDescriptionSummary: The Inside... ...available for this position are:+ Insurance - Medical, Dental, Vision Care for full-time positions+ Disability Insurance+ Life...