Customer Support Representative (WFH) Job at Newport Associates, Newark, NJ

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  • Newport Associates
  • Newark, NJ

Job Description

Are you ready to turn your passion for travel into a rewarding career?
If you’re enthusiastic about crafting exceptional travel experiences and delivering top-tier customer service, we have an exciting opportunity for you! With extensive experience in the travel industry, our company is dedicated to helping clients explore the world effortlessly. We’re seeking motivated individuals to join our team  Whether you’re new to the industry or a seasoned traveler, we’ll provide the training and support you need to thrive.

Position Details

  • Location : Remote (Work from Home)
  • Employment Type : Full-time or Part-time

Key Responsibilities

  • Personalized Travel Support : Serve as a trusted advisor for clients, delivering concierge-level service throughout their entire travel experience.
  • Prompt Communication : Efficiently handle inquiries via phone, email, and online submissions, ensuring exceptional client satisfaction.
  • Comprehensive Booking : Arrange travel packages, including flights, hotels, cruises, tours, car rentals, and event tickets, using industry-leading suppliers like Expedia, Delta, Universal Studios, and more.
  • Technological Proficiency : Master various online booking tools and travel platforms to streamline the reservation process.
  • Payment and Documentation : Process payments securely, manage trip adjustments, and issue e-tickets with accuracy.

Qualifications

  • No Experience Required : Our thorough training program equips you with all the skills and certifications needed to succeed.
  • Outstanding Customer Service : A strong commitment to providing exceptional service and creating memorable travel experiences.
  • Excellent Communication : Clear and professional written and verbal communication skills.
  • Organizational Skills : Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Perks and Benefits

  • Flexible Work Schedule : Enjoy the flexibility to design a schedule that fits your lifestyle.
  • Industry Certification : Gain recognized credentials and deepen your travel industry expertise.
  • Exclusive Travel Discounts : Access special discounts and perks to experience the joys of travel for yourself.

Why Join Us?

Embark on a journey where your love for travel meets a supportive, growth-focused environment. With hands-on training and ongoing mentorship, we’ll set you up for long-term success in an exciting industry.

Take the leap and become part of a dynamic team redefining travel!

Apply Today – Your Adventure Starts Here!

Job Tags

Full time, Part time, Remote job, Work from home, Flexible hours,

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