Dental Receptionist Job at New York Family Dentistry, Brooklyn, NY

a3ZPZzNWUjBEZUh1UDdkQ2lTU0N4dFdxMnc9PQ==
  • New York Family Dentistry
  • Brooklyn, NY

Job Description

We are looking for a friendly, organized, and efficient Dental Receptionist to join our team and provide exceptional service to our patients across 5+ practices in Brooklyn and Queens. As a key member of our orthodontic office, you will play an essential role in ensuring smooth operations and excellent patient care. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and excels in creating a welcoming atmosphere for patients.

Salary: $30,000-300,000

Key Responsibilities:

  • Schedule patient appointments for consultations, treatment, and follow-up care using orthodontic scheduling software (e.g., Dentrix Ascend, Open Dental).
  • Manage patient check-in and check-out, ensuring all required documentation is completed and accurately filed.
  • Verify insurance information, and assist with patient billing inquiries and processing payments.
  • Answer phone calls and respond to patient inquiries, providing clear information regarding treatment options, office policies, and appointment availability.
  • Maintain accurate patient records in the dental management system, ensuring all information is up-to-date and confidential.
  • Coordinate with orthodontic team members, including providers, dental assistants, and treatment coordinators, to ensure smooth patient flow and optimal care.
  • Communicate with patients to confirm appointments, provide pre- and post-treatment instructions, and address any concerns.
  • Assist with patient education regarding orthodontic procedures, including braces, clear aligners, and retainers.
  • Handle insurance claims and processing, ensuring accuracy in billing and providing necessary documentation for claims follow-up.
  • Maintain office cleanliness and organization, ensuring a welcoming and comfortable environment for all patients.
  • Stay up to date on office software, scheduling protocols, and orthodontic office policies.

Qualifications:

  • High school diploma or equivalent
  • Proven experience as a dental receptionist or in a similar role
  • Proficiency in dental office software (e.g., Dentrix Ascend, Eaglesoft, Open Dental).
  • Insurance verification experience and knowledge of insurance claims processing.
  • Excellent communication skills with a patient-focused attitude.
  • Strong organizational and multitasking abilities to manage a busy office environment.
  • Ability to work in a collaborative team setting while managing patient interactions independently.

General Skills

  • Appointment scheduling
  • Patient check-in and check-out
  • Insurance verification and billing
  • Payment processing
  • Dental software proficiency (e.g., Dentrix, Eaglesoft, Open Dental)
  • Data entry
  • Digital charting
  • Customer service
  • Professional demeanor
  • Dental terminology
  • Front office protocols
  • Scheduling for multiple providers

Job Tags

Similar Jobs

Bookminders

Part - Time Accountant Job at Bookminders

 ...primarily virtual position. Join our team of highly-skilled, work-from-home accountants whosupport our small business and non-profit clients...  ...more. Read about our 12 key Culture Badges earned as part of the Top Workplaces survey! Learn more about how we work at:... 

Guild Mortgage

Loan Officer Assistant Job at Guild Mortgage

 ...Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the...  ...unsurpassed in the lending industry. Position Summary The Loan Officer Assistant plays an important role in the organization by performing,... 

Charleston ENT & Allergy

EMT (Medical Office) Job at Charleston ENT & Allergy

 ...Medical Assistant/EMT Position Charleston ENT & Allergy is seeking a full-time MEDICAL ASSISTANT or EMT to join our practice! This critical role will provide efficient and competent support for our providers. Our Medical Assistants/EMTs are one of the most important assets... 

Electrolux

System validation specialist Job at Electrolux

 ...position will be based in Springfield TN. All about the role: We have an exciting opportunity for a Functional System Validation Laboratory Specialist to join our team! As a Functional System Validation Laboratory Specialist, you will be primarily supporting... 

UMMS

Cardiac Sonographer Job at UMMS

Cardiac Sonographer Full time rotating shift Come elevate your skills and experience by working with a world class 800-bed, Magnet designated Academic Medical Center with a comprehensive and technologically advanced surgical suites. The University of Maryland Medical...