Desktop Support Engineer Job at Quatrro Business Support Services, San Jose, CA

bC91djIxTnpEZWJxT0xGRGp5eUZ6ZEtwMUE9PQ==
  • Quatrro Business Support Services
  • San Jose, CA

Job Description

Purpose of the Job:

The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer.

Responsibilities:

Provide day to day support of client desktop, laptops, printers, networks, and servers.

Support our clients' IT infrastructure both remotely and at customer site(s).

Work with vendors to resolve technical problems with desktop computing equipment and software.

Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service.

Troubleshoot and resolve network and system issues, on premise or remote.

Positively and professionally represent the face of the company with our clients.

Other duties as required.

Qualifications (Knowledge, Skills, and Abilities):

5+ years experience supporting and troubleshooting Windows-based networks and endpoint devices.

Experience with Active Directory, Windows 7/8/10/11, peripheral hardware, and software applications.

Familiarity with routers, switches, and firewalls as related to troubleshooting endpoint devices.

Experience installing Windows software, patches, and updates, as well as 3rd party apps and desktop encryption.

Familiarity with MacOS and related Apple devices.

Self-motivated and able to work with limited supervision.

Good verbal and written communication skills.

Great attitude and customer service skills.

Ability to travel to nearby local customer sites as needed.

Desire to learn and support latest technologies.

Experience:

5+ years' experience working in information technology is required.

A.A. degree or equivalent experience in information systems or a related field preferred.

Microsoft certification(s) a definite plus.

Job Tags

Full time, Local area,

Similar Jobs

TEL Staffing & HR

Marine Electrician Job at TEL Staffing & HR

TEL Staffing is now hiring MARINE ELECTRICIANS with 3+ years of experience to work atthe shipyards in the Pensacola Marina. JOB SUMMARY: The list of duties, tasks, and responsibilities stated below represents the work activities normally performed by most...

Hummingbird Logistics LLC

Amazon Delivery Driver (Hummingbird Logistics) Job at Hummingbird Logistics LLC

 ...Hummingbird Logistics is an Amazon Delivery Service Partner looking for responsible Delivery Drivers to distribute Amazon packages, have a team first mindset, and deliver results! The safety of our employees, community and packages is of the utmost importance. Career... 

Uber

Global Relocation & Immigration Specialist Job at Uber

**About the Role**The Americas Global Relocation & Immigration Specialist position, located in the US, will be a key member of Uber's GRI team in the Americas. This is a fast-paced role on a highly collaborative, dynamic and growing team looking to deliver efficient and... 

J Rose Logistics

Local Class A CDL Intermodal Driver | Home Daily Job at J Rose Logistics

 ...REQUIREMENTS -must have 6 months Class A experience in the last 3 years -no SAP drivers -accidents, violations,...  ...endorsement REQUIRED JOB DETAILS -Local home daily intermodal-average $1400-180...  ...areas. - Slip seat account. Trucks are parked at our Yard in Bell... 

Fraport Greece

Airport Network Operations Center Officer, Athens HQ/ Fixed Term Contract Job at Fraport Greece

We invite you to join our passionate team at Fraport Greece! We are responsible for operating, managing, and upgrading 14 Regional Airports in the most attractive destinations in Greece! If you feel fit the roles requirements, apply for the Airport Network Operations...