Desktop Support Technician Job at MetroSys, Dublin, GA

bVBtcDMxOXdDZUxwUExGTGlpMk54dGVtMGc9PQ==
  • MetroSys
  • Dublin, GA

Job Description

About the Role:
MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a hands-on problem solver with experience supporting Windows environments, manufacturing floor systems, and user hardware in a fast-paced production setting.

Key Responsibilities:

  • Provide Tier 1 and Tier 2 desktop support for end users, including hardware, software, and network troubleshooting.

  • Support manufacturing systems and equipment , ensuring minimal downtime for production-critical devices.

  • Install, configure, and maintain Windows PCs, printers, scanners, and mobile devices .

  • Manage support tickets, track resolutions, and maintain documentation using the client’s ticketing system.

  • Coordinate with IT infrastructure and application teams for escalated issues or specialized support.

  • Maintain inventory of IT assets and perform regular hardware checks and preventive maintenance.

  • Ensure compliance with company IT policies and security standards.

Qualifications:

  • 3+ years of experience in desktop or IT support , preferably in a manufacturing or industrial environment .

  • Strong troubleshooting skills for Windows operating systems and Microsoft 365.

  • Experience with network connectivity, VPN, and printer configuration .

  • Familiarity with Active Directory, imaging tools, and basic network troubleshooting .

  • Excellent communication and interpersonal skills.

  • Ability to work independently and provide responsive onsite support.

Preferred Skills:

  • Experience supporting manufacturing control systems, barcode scanners, or production line devices .

  • Familiarity with ITSM/ticketing systems (e.g., ServiceNow, HappyFox, Jira).

  • CompTIA A+ or similar certification preferred.

Job Tags

Full time,

Similar Jobs

Oriental Desheng (Beijing) Enterprise Management Consulting ...

Foreign Ballet Teacher Job at Oriental Desheng (Beijing) Enterprise Management Consulting ...

1. Educational Background: Bachelors degree or higher, graduated from a professional dance institution with a major in ballet performance or education. Must possess systematic knowledge of ballet theory and technique.2. Teaching Experience: At least 2 years of teaching... 

Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1977) Job at Target

 ...Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.... 

GE Aerospace

Investment Analyst Job at GE Aerospace

 ...strategies. The Candidate will primarily be responsible for qualitative and quantitative monitoring of an existing portfolio of hedge fund investments, as well as underwriting new investment opportunities. Responsibilities Job Description Act as a generalist... 

NIGHTHAWK EXPRESS LOGISTICS

Delivery Driver Job at NIGHTHAWK EXPRESS LOGISTICS

 ...Job Description Independent Contractor Cargo Van Delivery Driver Walmart Routes Job Type: Independent Contractor / 1099 Pay: Starting at$20+ per hour (higher pay available for drivers using their own cargo van) Job Overview We are seeking reliable Independent... 

KSM Securian Financial Group

Internal Wholesaler - Life Insurance Job at KSM Securian Financial Group

Overview: At Securian Financial, we measure success not only in financial terms but in the strength of our people. We are seeking a dynamic Internal Wholesaler to serve as a Subject Matter Expert (SME) for our Individual Life Insurance product suite, with a strong focus...