Job Description

at CARMAX in Newark, Delaware, United States

6001 – Newark – 2070 Stafford Way, Newark, Delaware, 19711

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.

Principle Duties & Responsibilities:

- Execute processes as defined by work instructions and/or standardized work

- Participate in problem-solving and continuous improvement activities with team

- Participate in training of new associates with guidance of Inventory Associate II and/or the Manager

- Provide outstanding customer service to both internal and external customers

- Ensure daily lot maintenance and security of the display areas and work-in-progress zones

- Secure and receive vehicles that are shipped to CarMax

- Prep vehicle and title packets for shipping to other locations

- Complete scanning of vehicles to ensure accurate product status

- Complete wash and vacuums for customer returns and loaner vehicles

- Complete front-lot wash

- Perform Photo Station process

- Drive vehicles on and off lot for repairs/storage

- Provide support to Auctions. (if applicable).

- Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards

- Complete duties as assigned by Flow Inventory Associate IVs and Managers

Minimum Qualifications/Requirement

Position requires the following:

- Current driver’s license and meet the CarMax DSEPS standards

- Ability to read, interpret, and transcribe data in order to maintain accurate records

- High School diploma or equivalent work experience preferred

- Ability to execute processes as defined by work instructions and/or standardized work

- Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings

- Ability to safely lift up to 50lbs

Working Conditions:

- Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.

- Flexible work hours, with shifts that may include nights, weekends, and holidays

- Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.

- Wears CarMax clothing (acquired through the company) at all times working in the store.

- Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste

disposal in required areas.

- Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR , and Standards of Professional Appearance.

Be part of a team that cares about customers and their cars

CarMax technicians work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you in acquiring new qualifications and accreditations.

Qualifications and requirements

+ Knowledge of health and safety compliance

+ Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

+ Manage multiple tasks in a fast-paced environment

+ Good communication skills and attention to detail

+ Possession of a valid driver’s license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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