Job Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Job Description

We are currently looking for a Director, IT Portfolio Management to join our growing team! In this role, you will oversee Brightspeed’s strategic management, prioritization, and execution of the organization’s IT Growth & Efficiency (G&E) portfolio. You will lead the planning, execution, and delivery of complex IT programs and projects, ensuring that resources are allocated effectively, risks are mitigated, and key deliverables are met on time and within budget. You will also manage the Program Increment (PI) Sprint Planning process within an Agile environment, drive cross-functional teams towards successful sprint outcomes and ensuring continuous improvement in Agile delivery practices. You will collaborate closely with senior leadership, IT teams, business stakeholders, and external partners to foster transparency, optimize value delivery, and maximize return on investment in IT initiatives. 

As Director, IT Portfolio Management, your duties and responsibilities will include:

IT Portfolio Management: 

• Lead the governance, oversight, and prioritization of the IT G&E portfolio, ensuring alignment with strategic business objectives and digital transformation goals
• Collaborate with senior leadership to establish portfolio priorities and allocate resources effectively across multiple programs and projects
• Develop, implement, and continuously refine portfolio management processes, ensuring effective tracking, reporting, and communication of project statuses, risks, and financial performance
• Establish portfolio risk management frameworks, proactively identifying and mitigating risks that may impact project success or alignment with business needs
• Ensure portfolio initiatives comply with organizational standards, policies, and best practices

Program Increment (PI) Sprint Planning: 

• Lead and coordinate Program Increment (PI) planning sessions within the Agile framework, ensuring cross-functional teams are aligned on goals, deliverables, and timelines
• Facilitate the prioritization and planning of features, epics, and user stories to ensure timely and efficient delivery during each PI cycle
• Work with Product Owners and business stakeholders to refine and clarify requirements, establish sprint goals, and optimize team capacity
• Foster an environment of collaboration and continuous improvement, implementing feedback loops to enhance sprint planning processes and improve team performance
• Oversee the execution of PI sprints, ensuring teams manage dependencies and meet milestones

Team Leadership & Development: 

• Lead and mentor a high-performing team of portfolio managers and project managers, fostering a culture of accountability, innovation, and results-driven performance
• Facilitate communication and collaboration between IT, business, and product teams to drive alignment and ensure shared understanding of objectives and deliverables
• Develop training programs and workshops to upskill teams in Agile methodologies, PI planning, and IT portfolio management best practices
• Establish performance metrics and KPIs to measure the success of portfolio management processes, sprint outcomes, and overall project health

Stakeholder Engagement & Communication: 

• Serve as the primary point of contact for senior business leaders, ensuring alignment between IT delivery and business strategy
• Prepare and present portfolio status reports, financial analysis, and risk assessments to senior management, providing insights on portfolio health and strategic alignment
• Communicate effectively with cross-functional teams, ensuring clear expectations and timely feedback on sprint progress, challenges, and adjustments
• Drive transparency and accountability through regular updates, sprint reviews, retrospectives, and PI planning sessions

Continuous Improvement & Best Practices: 

• Champion the adoption of best practices in IT portfolio management and Agile delivery methodologies
• Continuously assess and improve portfolio management tools, processes, and techniques to enhance productivity, collaboration, and decision-making 
• Stay current with industry trends and emerging technologies, bringing innovative ideas to the organization and contributing to the evolution of the IT strategy

Financial & Resource Management: 

• Oversee the budgeting, forecasting, and resource allocation for IT portfolio initiatives, ensuring projects are delivered within financial constraints
• Ensure resource requirements for PI sprints are properly forecasted and that the necessary skill sets are available to meet sprint objectives
• Manage the procurement and vendor relationship process as needed to ensure external resources align with project goals

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree in Information Technology, Business Administration, or a related field. Master’s degree or relevant certifications (e.g., PMP, SAFe, Scrum Master) preferred
• 8+ years of experience in IT portfolio management, project management, and/or Agile delivery, with at least 5 years in a leadership role. 
• Proven track record in managing large-scale IT portfolios, especially in Agile / SAFe 
• Expertise in leading Program Increment (PI) planning and sprint management, with strong knowledge of Agile methodologies (Scrum, Kanban, SAFe)
• Telecommunications industry experience
• Deep understanding of portfolio management frameworks, Agile practices, and IT governance 
• Strong leadership, communication, and interpersonal skills with the ability to influence and collaborate with stakeholders at all levels 

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion   are at the center of our grounding belief in Being Real .  

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

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