Job Description

A Technician’s responsibility is to maintain the quality of the guest experience at the highest level possible by ensuring that all technical aspects of areas under Entertainment and Events are delivered at consistently excellent levels. Areas of responsibility include but are not limited to supporting show operations (audio, lighting, scenic, props, pyrotechnics, and video ), special events install/operation/strike, and resort wide audio support including ride audio, background music, paging microphones, ride CCTV, theatrical lighting systems, and effects inside the 4D theatre. Entertainment team members are cross-trained to work and support in all areas of the Entertainment Technical department.

• Supports show operations by learning and performing show tracks that may include scene shifts, prop changes, operation of technical and theatrical equipment.
• Provides support including but not limited to show and event installation, strike, and operation, monthly venue maintenance programs, cross-training, and covering open positions.
• Attends rehearsals as required to maintain LEGOLAND Florida Resort’s shows program
• Carries out all necessary pre and post show checks of equipment, props, and venues to ensure the safety and good working order of all equipment.
• Troubleshoots and repairs on an as-needed basis on scenic elements, sound, lighting, special effects equipment, and other technical components.
• Understands signal flow to be able to troubleshoot and facilitate basic repairs for lighting connectors, speaker connections, cones, and amplifiers through soldering, rewiring, termination, or exchange out of equipment.
• Ability to perform regular maintenance on equipment then report all work and remaining defects to the department leadership.
• Support technical operations by learning and completing green tag/red tag procedures for all resort wide audio/video support systems including but not limited to resort background music using Nion Media Matrix, QSC Q-Sys, digital video displays, ride audio, ride CCTV, theatrical lighting systems, and paging microphones.
• Serves as Technical Operation duty technician by answering radio calls to help solve challenges that arise throughout the day on any resort background music, intercom or ride paging units, and/or video systems.
• Supports and partners with other departments to complete tasks requested by leadership team
• Maintains a clean and safe environment in the control booth, house, on-stage and backstage areas.

Requires a working knowledge of technical production and events, including but not limited to audio, lighting, video systems, props design/procurement/repair, scenic design/maintenance/construction, show control & networking, pyrotechnics, rigging. Two years of experience in operating lighting and sound equipment for live performances preferred. A working knowledge of the operation, maintenance, and repair of equipment associated with a resort wide audio/video support systems including but not limited to: digital media interfaces such as Peavey Media Matrix, Alcorn McBride, QSys, in-ground speakers such as TIC, QSC, Sonance & Klipsch, Real3D movie projection and other various types of video projection also preferred. Prior theme park experience is a bonus but not required. Must have excellent organizational and planning skills. Self-motivated and demonstrated initiative and willingness to develop and learn on going skills. Leads by example with a demonstrated history of supporting colleagues. Strong problem-solving skills and dedicated to providing outstanding guest service. Requires the ability to remain calm under pressure. 

A college degree in Technical Theatre or related discipline or two years of documented work-related experience is preferred but not required.

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Retreat inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun.

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