Entry Level Reservations Agent Job at Fabventure Travel, Michigan

bFBxcDExSjJDdXZnT3JST2lpU0N4ZHlxMVE9PQ==
  • Fabventure Travel
  • Michigan

Job Description

We are seeking a motivated and detail-oriented Entry Level Reservations Agent to join our dynamic team! This remote position offers the flexibility to work from home with a schedule that can be tailored to fit your lifestyle. As a Reservations Agent, you will be responsible for assisting customers with booking, modifying, and canceling reservations, ensuring they have a seamless and positive experience. If you are a clear communicator, eager to learn, and enjoy helping others, we’d love to hear from you!

Key Responsibilities:

  • Manage inbound calls, emails, and chats to assist customers with making, modifying, and canceling reservations.
  • Provide excellent customer service by answering inquiries about reservation requests, pricing, availability, and services.
  • Accurately input customer information and booking details into booking systems, ensuring all reservations are correctly processed.
  • Resolve any issues or discrepancies related to reservations promptly and professionally.
  • Assist customers with troubleshooting, changes, and concerns regarding their travel plans.
  • Maintain a high level of professionalism, empathy, and customer satisfaction.
  • Stay updated on current promotions, products, and services to provide customers with accurate information.
  • Collaborate with team members and managers to resolve any complex reservation issues.
  • Follow company policies and procedures to ensure smooth operations.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous customer service or reservations experience is a plus, but not required.
  • Strong communication skills, both written and verbal.
  • Ability to remain calm and composed when handling customer inquiries or complaints.
  • Detail-oriented with strong organizational skills.
  • Comfortable working independently with minimal supervision.
  • Must have a reliable internet connection and a quiet work environment.
  • Ability to work flexible hours, including weekends or evenings as required.

Preferred Skills:

  • Basic proficiency in Microsoft Office or similar software.
  • Experience with reservation software or CRM systems (preferred, but not required).
  • Bilingual abilities are a plus.

Why Join Us?

  • Remote Work: Enjoy the flexibility of working from home, with a schedule that adapts to your needs.
  • Training Provided: No prior experience? No problem! We offer training to help you succeed in your role.
  • Positive Team Culture: Join a friendly, supportive team committed to delivering exceptional service.
  • Flexible Schedule: Choose your hours within a framework that accommodates your life outside of work.

If you're passionate about customer service and looking for an entry-level role that allows you to work remotely with flexible hours, apply now to join our team!

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Blockchain & Climate Institute/ BCI America Inc.

UNPAID VOLUNTEER - Director of Research (Sustainable Finance) Job at Blockchain & Climate Institute/ BCI America Inc.

 ...Role Nature : Volunteer Location : Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are... 

Brightline

BrightLife Kids - Health Educator Internship (Orange County) Job at Brightline

 ...BrightLife Kids - Health Educator Internship (Orange County) About the Role: Founded in 2019, Brightline is the leading comprehensive...  ...unique internship opportunity for individuals passionate about community engagement and mental health. Interns will support our... 

Scimaxconsulting

Sr electrical Estimators Job at Scimaxconsulting

 ...Locations: Evansville, IN (or) Buffalo, NY (or) Louisville, KY (or) Paducah, KY (or) Janesville, WI. Own full-cycle electrical estimating: develop accurate, timely materials + labor estimates; analyze blueprints/specs/proposals; maintain supplier/subcontractor lists... 

Novolex Corporate

Injection Molding Machine Operator Job at Novolex Corporate

 ...EXTRA money to your paycheck by referring friends and family Eligible for monthly bonus based upon plant productivity The Injection Molding Machine Operator will work on a rotating schedule with every other weekend off. Shifts available are below: Night Shift... 

American Income Life Insurance Company

Customer Service Associate - Work From Home Job at American Income Life Insurance Company

 ...structured benefits process with a long-standing organization serving working families nationwide. As operations continue to expand, were...  ...accountability Team players who work well in a fast-paced, remote environment Clear, professional communicators with strong...