Entry Level Reservations Agent Job at Fabventure Travel, Michigan

bFBxcDExSjJDdXZnT3JST2lpU0N4ZHlxMVE9PQ==
  • Fabventure Travel
  • Michigan

Job Description

We are seeking a motivated and detail-oriented Entry Level Reservations Agent to join our dynamic team! This remote position offers the flexibility to work from home with a schedule that can be tailored to fit your lifestyle. As a Reservations Agent, you will be responsible for assisting customers with booking, modifying, and canceling reservations, ensuring they have a seamless and positive experience. If you are a clear communicator, eager to learn, and enjoy helping others, we’d love to hear from you!

Key Responsibilities:

  • Manage inbound calls, emails, and chats to assist customers with making, modifying, and canceling reservations.
  • Provide excellent customer service by answering inquiries about reservation requests, pricing, availability, and services.
  • Accurately input customer information and booking details into booking systems, ensuring all reservations are correctly processed.
  • Resolve any issues or discrepancies related to reservations promptly and professionally.
  • Assist customers with troubleshooting, changes, and concerns regarding their travel plans.
  • Maintain a high level of professionalism, empathy, and customer satisfaction.
  • Stay updated on current promotions, products, and services to provide customers with accurate information.
  • Collaborate with team members and managers to resolve any complex reservation issues.
  • Follow company policies and procedures to ensure smooth operations.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous customer service or reservations experience is a plus, but not required.
  • Strong communication skills, both written and verbal.
  • Ability to remain calm and composed when handling customer inquiries or complaints.
  • Detail-oriented with strong organizational skills.
  • Comfortable working independently with minimal supervision.
  • Must have a reliable internet connection and a quiet work environment.
  • Ability to work flexible hours, including weekends or evenings as required.

Preferred Skills:

  • Basic proficiency in Microsoft Office or similar software.
  • Experience with reservation software or CRM systems (preferred, but not required).
  • Bilingual abilities are a plus.

Why Join Us?

  • Remote Work: Enjoy the flexibility of working from home, with a schedule that adapts to your needs.
  • Training Provided: No prior experience? No problem! We offer training to help you succeed in your role.
  • Positive Team Culture: Join a friendly, supportive team committed to delivering exceptional service.
  • Flexible Schedule: Choose your hours within a framework that accommodates your life outside of work.

If you're passionate about customer service and looking for an entry-level role that allows you to work remotely with flexible hours, apply now to join our team!

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Mid-Cumberland Human Resource Agency

LTC Ombudsman Director Job at Mid-Cumberland Human Resource Agency

 ...years of professional or volunteer experience with older adults~Valid TN drivers license and auto insurance~Skills:~Strong mediation, investigation, and advocacy abilities~Knowledge of residents rights and care standards~Proficiency with Microsoft products,... 

American Logistics Authority

Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually) Job at American Logistics Authority

Entry-Level Freight Dispatcher (Remote) Earn $2,200 to $3,000 Weekly ($114,400$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already ...

VAWAA

Design Curator / Partnerships Associate Job at VAWAA

 ...down their knowledge to future generations, making a small but meaningful contribution to preserving these timeless traditions.We've curated over 150 artists across 35 countries, offering life-changing travel experiences that feed creativity and nourish the soul. We... 

Domino's Corporate

Warehouse Order Selector Job at Domino's Corporate

 ...the world's #1 Pizza company and watch your career grow! Job Description Dominos Pizza Supply Chain is hiring for a Warehouse Associate. The Warehouse Associate performs the loading and unloading of delivery trucks and moves and stores food and other products... 

Museum of Illusions Dallas

Illusions Curator Job at Museum of Illusions Dallas

 ...Join the Team at the Museum of Illusions Dallas as an Illusions Curator! Location: 701 Ross Ave, Dallas, TX The Museum of...  ...you! What Youll Do Core Responsibilities: - Welcome and Assist Guests: Greet visitors with a warm smile, provide navigation tips...