Family Service Director
Location : Queen of Heaven - Lafayette, CA
Do you want to use your event planning skills in a meaningful way?
Do you get satisfaction from a well-executed event?
Do you enjoy a fast-paced job where you get to think on your feet?
In this job…
You will serve families with care and compassion by guiding them through the process of making informed decisions when arranging a loved one’s funeral
You will be present and share the end-of-life journey with families serving as the primary point of contact to families, parish staff, vendors, and CFCS staff for funeral services.
You will communicate, coordinate, and follow-through on all aspects of the funeral service case
Let’s talk compensation…
$21-$23 based on experience and education
Structured increase schedule based on years of service and education
And there’s more…
Full benefits package including insurance options
Retirement benefits
Paid time off
On-site and fully sponsored Funeral Director Licensing program
Get to know us…
Catholic Funeral & Cemetery Services (CFCS) partners with Dioceses across the U.S. in the operation of their cemeteries. Founded in faith, we provide a vibrant community for the employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.
The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen.
Think that you’re a good fit? We’re looking for someone with…
Interest in obtaining a funeral license (or already licensed!)
An associates degree or 60 hours towards an Associate’s Degree (any field of study)
Interest in working in a Catholic environment, all backgrounds welcome to apply
2-4 years in a customer service leadership role requiring direct contact with the public (Preferred: in event planning field)
Passion for people
Ability to coordinate with many internal departments and external stakeholders
Supreme organizational skills and ability to multi-task
Mad computer skills
Valid Driver’s License
Physical Requirements
Ability to lift or move objects weighing between 75-100 lbs.
Ability to push and pull up to 300 lbs. with a wheeled cart
Ability to stand for long periods on a hard surface
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