Front Desk Hotel Receptionist Job at DDK Empire Staffing LLC, Tampa, FL

bFArcDJGNTFEZURyT2JkUGdTYUV3TldzMUE9PQ==
  • DDK Empire Staffing LLC
  • Tampa, FL

Job Description

Job Description:

We are seeking a friendly, professional, and customer-focused individual to join our team as a Front Desk Hotel Receptionist. The ideal candidate will provide exceptional service to our guests, ensuring their stay is comfortable and enjoyable from check-in to check-out.

Key Responsibilities:

 
  • Welcome guests with a warm and friendly demeanor during check-in and check-out processes.
  • Manage guest reservations with accuracy, both in-person and through phone/email.
  • Handle payments, including cash and credit transactions, and maintain accurate records.
  • Assign rooms based on guest preferences and availability.
  • Provide outstanding customer service by addressing guest inquiries, concerns, and special requests.
  • Assist guests with services such as luggage handling, transportation arrangements, and local recommendations.
  • Maintain security by monitoring the lobby and entrance areas, and adhering to hotel safety protocols.
  • Perform administrative duties, including updating guest records and preparing reports.
  • Resolve guest issues effectively and escalate complex problems to management as needed.
Qualifications:

 
  • Previous experience in customer service or hospitality is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Opera Cloud and hotel reservation systems.
  • Professional appearance and demeanor.
  • Flexibility to work shifts, including weekends and holidays.
Pay Rate: $16.00/ HR

 

Job Tags

Holiday work, Full time, Local area, Shift work,

Similar Jobs

Steris Corporation

Injection Mold Machine Operator - 2nd Job at Steris Corporation

 ...world by providing innovative healthcare and life science product and service solutions around the globe. Summary As an Injection Mold Machine Operator you will be responcible for inspects and packages molded parts and will be expected to identify issues, communicate... 

ScribeAmerica

Clinical Assistant Job at ScribeAmerica

20 years ago we set the standard for medical scribes. Today were redefining it. ScribeAmerica is a growing organization with real...  ...on the front lines and gain valuable experience as a Clinical Assistant. Were proud to be acknowledged as a Best Places to Work... 

YMCA of the Pines

Seasonal Director - Marksmen Job at YMCA of the Pines

 ...characteristics of campers. Training will be provided during Administration Staff Training and All Staff Training. Benefits ~ YMCA Membership ~ Discounted Programs ~12% Employer Retirement Contribution ~ Paid Sick Time Posted Salary Range USD $2... 

Sherwin-Williams

Retail Customer Service Delivery Driver Job at Sherwin-Williams

Retail Customer Service Delivery Driver Location Scottsbluff, NE : This position works closely with wholesale and retail customers to determine...  ...stores in a safe and timely manner using Company vans or pick-up trucks. The individual selected for this role will be expected... 

LP Consulting

Client Travel Coordinator (Remote) Job at LP Consulting

Are you passionate about helping others create unforgettable travel experiences? As aClient Travel Coordinator (Remote) , youll work with clients to plan and book their perfect getaways, whether its an exhilarating cruise adventure or a relaxing resort vacation. With...