German Customer Support Specialist Hybrid in Malta (Chat & Email Only) Job at Cross Border Talents, Malta

bHZLcTNGNThEK0x0UHJ0SmlTYUR3TlNzMmc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready to elevate your career?

We’re on the lookout for a Customer Success Specialist to join our dynamic team! If you’re innovative, personable, and thrive in a fast-paced, ever-evolving environment, this could be the perfect fit for you.

Role Overview:

As a Customer Support Specialist , you’ll handle customer inquiries and resolve issues exclusively through email and live chat—no phone support required.

Key Responsibilities:

  • Respond to customer inquiries via email with clear, timely communication (no phone calls needed)
  • Moderate user-generated content, ensuring adherence to company policies and standards
  • Detect and address potential scams or fraudulent activities to maintain a secure online environment
  • Log customer interactions and resolutions accurately for record-keeping
  • Work collaboratively with team members to improve processes and enhance customer experiences
  • Provide detailed, accurate information using the best tools and resources
  • Achieve personal and team performance goals
  • Collaborate with internal and client teams to deliver seamless support
  • Attend training sessions to ensure compliance with moderation guidelines
  • Support multiple workflows, clients, and markets as required

Requirements:

  • Fluent in German (C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation Provided: Company transport from designated pick-up points
  • Relocation Support: Assistance for a smooth transition
  • Career Growth: Opportunities for advancement and professional development
  • Hybrid Work Model: Flexible work options for a better work-life balance

If you’re ready to embark on a fulfilling customer support journey, apply today, and we’ll be in touch!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

Lasell University

Adjunct Faculty - Kinesiology Lab Job at Lasell University

 ...Adjunct Faculty - Kinesiology Lab Job Details Job Location : Lasell University - Newton, MA Position Type : Adjunct Education Level : Master's Degree Salary Range : $3000.00 - $3250.00 Commission Job Category : Faculty Position Summary Adjunct... 

Stellar Professionals

SAP BRIM Consultant Job at Stellar Professionals

 ...requires a senior architect capable of implementing end-to-end business processes related to subscription and usage-based billing. 1. SAP BRIM Implementation (7 Years Required) Core Modules: 7 years of hands-on SAP BRIM configuration experience in relevant... 

Medical Search

Physician - Gastroenterology Job at Medical Search

Our Facility in Crestview, FL is seeking a BC/BE Gastroenterologist for existing practice.(1) Full-Time Physician in PracticeIn and Outpatient PracticeERCP is a plus, No EUS requiredExperience preferredHospital-owned Clinic EmployedPossible Offer May Include:Competitive...

Yakima Valley Farm Workers Clinic

Advanced Practice Clinician - Nurse Practitioner or Physician Assistant Job at Yakima Valley Farm Workers Clinic

 ...Job Brief Advanced Practice Clinician - Nurse Practitioner or Physician Assistant Kennewick, WA Employment Duration Full time Exempt Status Exempt Offer Relocation?: Yes Id 15578 HPSA Score for Primary Care: 18 At Yakima Valley Farm Workers... 

Relion Trucking

Class A Truck Driver Job Job at Relion Trucking

Class A Truck Driver JobSand hauling to local or regional areas for oil field operationsPay: 30%Weekly bonus for job performance How to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to as many jobs...