German Customer Support Specialist Hybrid in Malta (Chat & Email Only) Job at Cross Border Talents, Malta

bHZLcTNGNThEK0x0UHJ0SmlTYUR3TlNzMmc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready to elevate your career?

We’re on the lookout for a Customer Success Specialist to join our dynamic team! If you’re innovative, personable, and thrive in a fast-paced, ever-evolving environment, this could be the perfect fit for you.

Role Overview:

As a Customer Support Specialist , you’ll handle customer inquiries and resolve issues exclusively through email and live chat—no phone support required.

Key Responsibilities:

  • Respond to customer inquiries via email with clear, timely communication (no phone calls needed)
  • Moderate user-generated content, ensuring adherence to company policies and standards
  • Detect and address potential scams or fraudulent activities to maintain a secure online environment
  • Log customer interactions and resolutions accurately for record-keeping
  • Work collaboratively with team members to improve processes and enhance customer experiences
  • Provide detailed, accurate information using the best tools and resources
  • Achieve personal and team performance goals
  • Collaborate with internal and client teams to deliver seamless support
  • Attend training sessions to ensure compliance with moderation guidelines
  • Support multiple workflows, clients, and markets as required

Requirements:

  • Fluent in German (C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation Provided: Company transport from designated pick-up points
  • Relocation Support: Assistance for a smooth transition
  • Career Growth: Opportunities for advancement and professional development
  • Hybrid Work Model: Flexible work options for a better work-life balance

If you’re ready to embark on a fulfilling customer support journey, apply today, and we’ll be in touch!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

Office Pride of Louisville

Eastend Weekend Cleaner Job at Office Pride of Louisville

Our Company Office Pride is a faith-based reputable and thriving organization committed to excellence in commercial cleaning. With a strong dedication to maintaining clean and safe environments, we take pride in the services we provide to our clients and customers. As...

Kent Corporation

ENVIRONMENTAL ENGINEER Job at Kent Corporation

 ...Are you ready to take your environmental expertise to the next level with a five-time US Best Managed Company Award-Winner? Grain Processing...  ...Engineering, Environmental Engineering, Environmental Science, or equivalent experience. EXPERIENCE & QUALIFICATIONS:... 

System One

Citrix Engineer Job at System One

 ...Job Title: Citrix Engineer Location: Vienna or Winchester, VA; Pensacola, FL; or San Diego, CA Hybrid: onsite 2-3 days a week Pay Rate: Open to Both W2 or 1099 options Position Type: Multiyear Contract Candidates must have at least 10 years of professional... 

University of MichiganFlint School of Management

Taubman College W26 Urban Planning GSI (Limited Availability Positions) Job at University of MichiganFlint School of Management

 ...graduation (MM/YYYY) Umich email address Student ID # Position(s) to which you are applying Also, complete the winter 2026 urban planning course selection form. Applications are due by December 9, 2025. Limited Availability Positions Eligibility All... 

Senior Helpers - Portland

Graveyard Caregiver Job at Senior Helpers - Portland

 ...8-$20 per hour depending on experience and qualifications! SHIFTS ARE 12:00 AM - 6:00 AM (7 days a week)!!!! Paid Training *...  ...Shifts with Time and a Half ~ Morning Shift ~ Night Shift ~ Graveyard Shift ~ Overtime ~ Weekend Shifts PLEASE CALL OUR...