German Customer Support Specialist Hybrid in Malta (Chat & Email Only) Job at Cross Border Talents, Malta

bHZLcTNGNThEK0x0UHJ0SmlTYUR3TlNzMmc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready to elevate your career?

We’re on the lookout for a Customer Success Specialist to join our dynamic team! If you’re innovative, personable, and thrive in a fast-paced, ever-evolving environment, this could be the perfect fit for you.

Role Overview:

As a Customer Support Specialist , you’ll handle customer inquiries and resolve issues exclusively through email and live chat—no phone support required.

Key Responsibilities:

  • Respond to customer inquiries via email with clear, timely communication (no phone calls needed)
  • Moderate user-generated content, ensuring adherence to company policies and standards
  • Detect and address potential scams or fraudulent activities to maintain a secure online environment
  • Log customer interactions and resolutions accurately for record-keeping
  • Work collaboratively with team members to improve processes and enhance customer experiences
  • Provide detailed, accurate information using the best tools and resources
  • Achieve personal and team performance goals
  • Collaborate with internal and client teams to deliver seamless support
  • Attend training sessions to ensure compliance with moderation guidelines
  • Support multiple workflows, clients, and markets as required

Requirements:

  • Fluent in German (C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation Provided: Company transport from designated pick-up points
  • Relocation Support: Assistance for a smooth transition
  • Career Growth: Opportunities for advancement and professional development
  • Hybrid Work Model: Flexible work options for a better work-life balance

If you’re ready to embark on a fulfilling customer support journey, apply today, and we’ll be in touch!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

PwC

International Tax Services - Senior Manager Save for Later Remove job Job at PwC

 ...optimise their tax positions.Those in international tax at PwC will provide advice and guidance...  ...need to lead and deliver value at this level include but are not limited to:...  ...does not intend to hire experienced or entry level job seekers who will need, now or... 

Martin Luther King, Jr. Community Hospital

Anesthesia Tech Full-time Afternoon Job at Martin Luther King, Jr. Community Hospital

If you are interested please apply and send your resume ****@*****.*** POSITION SUMMARY The Anesthesia Technician will report to the Director of Perioperative Services and work under the supervision of the Surgery Charge Nurse and the Anesthesiologist... 

Ventek Solutions LLC

Production Associate II - 3rd Shift Job at Ventek Solutions LLC

 ...Associate II to join our team at our plant in Findlay, OH. This position offers a competitive starting wage of $19.94/hour plus a shift differential of $0.75/hour , with potential to increase up to $21.32 / hour . We're looking for individuals who prioritize safety... 

Edgewell Personal Care Brands, LLC

Production Operator - Pre-Grind (Night Shift 7:30pm - 7:30am) Job at Edgewell Personal Care Brands, LLC

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together...

GreenLife Healthcare Staffing

Ultrasound Technician Job at GreenLife Healthcare Staffing

 ...Ultrasound / Vascular Technologist/ Daytime - Syracuse, NY (#25238) Location: Syracuse, New York Employment Type: Full-time (Contract, 13 weeks, with potential extension) Hourly Rate: $65/hr About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing...