Job Description

We are looking for enthusiastic and dedicated Airline Support Agents to join our team in Malta. In this role, you will be primarily assisting customers over the phone with all queries related to our airline services. You will also have the opportunity to engage with customers via social media, chatbox, and emails.

Location: Mosta, Malta

Worktype: On-site

Who Are We Looking For?

We are searching for motivated individuals who are eager to grow within the airline industry. Ideal candidates will receive full training and will have the chance to develop their careers in various areas. This position offers stability and growth, making it perfect for those looking to build a long-term career.

Requirements:

• C2 level German or Dutch
• Excellent communication, writing, and listening skills.
• A proactive, can-do attitude with the ability to work independently.
• Computer literacy, with a preference for candidates holding an ECDL certificate.
• Previous experience in a customer care role is essential.
• Flexibility to work a rostered schedule from Monday to Sunday.

What We Offer:

• Comprehensive training to ensure your success in the role.
• Opportunities for career progression and development.
• Incentives and bonuses throughout the year.
• Basic health insurance after six months of employment.
• Mobile schemes and gym packages.
• Access to an in-house canteen offering healthy food at affordable prices.
• Monthly events and free on-site parking.
• Staff discounts at over 50 local businesses.

Working Schedule:

• Operating hours are Monday to Sunday, 08:00 to 20:00.

Please upload CV in English*

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