Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Department of Forestry & Fire Protection

Deputy Chief - Operations Job at Department of Forestry & Fire Protection

 ...Job Description and Duties For questions related to the duties of the position, please contact Unit Chief Kurt McCrayby phone at (***) ***-**** or by email at ****@*****.*** . This position is located in Fortuna, CA. You will find additional information... 

Medical Search

Physician - Gastroenterology Job at Medical Search

Please contact ****@*****.*** for job details!

National Health Partners

Gastroenterology - Hospitalist Job at National Health Partners

 ...Coastal Florida Seeking Gastroenterology / Hospitalist Situated on the East coast of Florida and positioned midway between Jacksonville and Miami Work 7 on 7 off schedule. Top Compensation in the state Community - Floridas space coast is a fantastic place... 

Gpac

HVAC Service Technician Job at Gpac

 ...well-established Mechanical Contractor is looking to fill an HVAC Service Technician position. Excellent benefits, competitive compensation,...  ...* Great company culture Qualifications:* 3+ years of Commercial HVAC Service Technician Experience* Must have strong skillset... 

Just Global

Supervisor, Lead Generation Job at Just Global

 ...loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The Senior Manager/Supervisor, Lead Generation is responsible for overseeing and optimizing all aspects of the lead generation process, including strategy development and...