Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

GDIT

Technical Writer Job at GDIT

 ...US Citizenship Required: Yes Job Description: TECHNICAL WRITER III Make meaningful contributions that fuel critical outcomes...  ...fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location... 

QWEST Helicopters

Aircraft Maintenance Engineers at QWEST Helicopters Job at QWEST Helicopters

 ...Qwest Helicopters is looking for Aircraft Maintenance Engineers' who thrive in dynamic situations, have experience in high-stress settings and exhibit strong decision making and problem-solving skills. Mechanically inclined individuals committed to learning and growing... 

A Decoration Interior Designing Company

Interior Designer - Expatriates Welcome Job at A Decoration Interior Designing Company

Decoration Designer & Interior Designer - Expatriates WelcomeOur company was established in 1997 in Shanghai, focus on office space, plant decoration and interior designing services in China, most of our Clients are Japanese-funded enterprises, some multinational companies... 

BlackRock

2026 Summer Internship Program - AMERS Job at BlackRock

 ...Our Summer Internship Program is a nine-week internship taking place June through August. This program is designed to provide students with a challenging, meaningful and supportive internship experience that replicates, as closely as possible, the experience of being... 

Hilton

Dining Room Attendant (Seasonal), Festive Lounge - Hotel del Coronado, A Curio Collection by Hilton Job at Hilton

 ...The iconic Hotel del Coronado is looking for aDining Room Attendant to join the team ! Join one of the last surviving wooden Victorian...  ...What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains...