Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Gordon Food Service

2nd Shift Warehouse Order Picker Job at Gordon Food Service

 ...glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... 2nd Shift Warehouse Order Picker Distribution Center Address: 342 Gordon Industrial Ave., Shepherdsville, KY Pay: Starting at $21.29/hour (... 

Robert Half

Systems Security Administrator Job at Robert Half

Description We are looking for a skilled Systems Security Administrator. In this role, you will be responsible for ensuring the security...  ...and strategic security initiatives in collaboration with the Information Security leadership team.+ Contribute to compliance efforts... 

Disney Experiences

Lead Narrative Designer Job at Disney Experiences

Job Summary: A bout The Role & Team: Disney Digital Entertainment, a division of Disney Experiences, is embarking on a mission to create the digital front door for The Walt Disney Company, bringing all of the magic of Disney together into a new interactive universe...

Health eCareers

Physician Assistant - Intensivist - Nights Job at Health eCareers

 ...Job Summary The PA Intensivist Medicine is a licensed, certified, non-physician healthcare provider who actively renders direct patient care and possesses delegated prescriptive authority, is credentialed and privileged, and whose service is billed as an independent... 

Panda English Education

Native English Teacher Job at Panda English Education

- must have a passport from a native English speaking country, according to Foreign Expert Bureau rules - must be between 22 and 50 yrs old- must have a university degree (notarized)- teaching certificate (notarized) or 2 years experience,- criminal background check...