Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

YMCA of the Pines

Seasonal Director - Marksmen Job at YMCA of the Pines

 ...characteristics of campers. Training will be provided during Administration Staff Training and All Staff Training. Benefits ~ YMCA Membership ~ Discounted Programs ~12% Employer Retirement Contribution ~ Paid Sick Time Posted Salary Range USD $2... 

Maplewood Senior Living

RN/LPN Wellness Nurse Job at Maplewood Senior Living

 ...Job Title: LPN/RN Wellness Nurse Location: Mill Hill Residence Employment Type: Per Diem Salary Range: $38+ Department: Healthcare/Resident Care About Us: Want to know what makes our employees eager about going to work every day? The people we serve... 

MRINetwork Jobs

Sales Engineer Job at MRINetwork Jobs

 ...Sales Engineer Civil Site Industry Overview: Our client, a leading manufacturer of civil construction products, is seeking a Sales Engineer for their New England territory. Position: This is a remote role; the candidate must be willing to travel and reside... 

Palms West Apartments

Leasing Agent Job at Palms West Apartments

 ...Purpose: This safety sensitive position is responsible for the leasing and marketing function of the property. Assisting the...  ...school diploma or GED required. Higher education preferred. Experience : 2-3 year of customer service or related experience. Physical... 

Hot Springs Health Program, Inc.

Clinical Assistant Job at Hot Springs Health Program, Inc.

 ...The Clinical Assistant (CA) serves as the primary liaison between patients and Providers. The CA provides care and related services to patients in medical centers. We offer multiple site locations (4). Essential Job Duties: Accurately record vital signs and pertinent...