Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Openkyber

Junior Cloud Engineer Job at Openkyber

 ...Overview: We are seeking an experienced Senior Cloud Systems Engineer proficient in administering AWS GovCloud cloud service platform. As a Cloud Engineer you will partner with the cloud platform team and development team to build, manage, and enable the underlying cloud... 

State of Colorado

DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Job at State of Colorado

 ...DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Print ( Apply ? DOLA Only - Division of Local Government - Regional Manager - (Reallocation) Salary $10,800.00 - $11,163.00 Monthly Location Statewide, CO... 

ZGF Architects

Summer Interior Design Intern Job at ZGF Architects

 ...ZGF is seeking a Summer Interior Design Intern to join our team in the Seattle office. We are looking for creative, motivated, and curious design talent with a passion for architecture, interior design, and the built environment. We are offering a position in the... 

Weeks Marine

Towing Deckhand AB (28/28) Job at Weeks Marine

**Requisition ID: 176657****Position Summary****APPLY ONLY AT Responsible for deck duties including providing a safe, clean vessel for crew members, and is required to comply with safety regulations and procedures to ensure safe and efficient vessel operations.**Experience...

StretchLab - Walnut Creek

Kinesiology Graduate Job at StretchLab - Walnut Creek

StretchLab Walnut Creek is seeking passionate kinesiology graduates interested in helping people improve their freedom to move through a flexibility program built around one-on-one assisted stretch sessions. This is an amazing opportunity to gain experience in a new modality...