Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

FAENA

Security Manager Job at FAENA

 ...programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets... 

Journey Beyond

Vessel Master | Journey Beyond Cruise Sydney Job at Journey Beyond

 ...Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business. About us Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser... 

Western Alliance Bank

Preferred Banking Manager Job at Western Alliance Bank

Preferred Banking Manager Location Las Vegas, NV : Job Title: Preferred Banking Manager Location: Hualapai What you'll do: As a leader in the Preferred and Small Business Banking team, the Preferred Banking Manager will lead an in-person client-facing branch sales and service... 

Department of Justice

Program Technician III Job at Department of Justice

 ...Description and Duties Under general direction, the Program Technician (PT) III reviews, analyzes, codes, verifies, and updates the...  ...California upon appointment. Special Requirements A fingerprint check is required. Clearly indicate JC - 502312in the Examination... 

Vacation Advertiser

Travel Booking Agent Job at Vacation Advertiser

 ...Remote Travel Booking Agent: Full-Time or Part Time We are looking for travel booking agents to help clients plan and book their travel arrangements...  ...travel reservations and payments using computer systems and online booking tools. ~ Resolving customer issues or concerns...