Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Worthington Enterprises

Painter 1 Job at Worthington Enterprises

 ...is excited to be hiring a Painter. This individual is responsible for preparing the product per instructions and operating various painting equipment and methods. The Painter also inspects material for any runs, sags or unpainted areas and retouches as required per... 

The HT Group

Security Manager Job at The HT Group

 ...has partnered with our client in search of a fully onsite, Security Manager, Monday thru Friday, 8am - 5pm in the West/Southwest area of...  ...risk-based assessment process and oversees security at our Corporate location, including loss control for jewelry/gem receiving and... 

ATC Mount Laurel

Ultrasound Technician Job at ATC Mount Laurel

Ultrasound Technician Contract Available in Mullica Hill, NJShift: Night 5x8-Hour (23:00 - 07:30)Start Date: 04/29/2024, 16 week contractPay: $57-$60 per hour, Stipend available to travelers over 50 milesJOB SUMMARY AND REQUIREMENTS:* NJ License requiredARDMS... 

AA Accounting

SAP PP/MM Consultant (S/4HANA) - Urgent Basis Job at AA Accounting

 ...Mode: Hybrid minimum 2 weeks onsite per month)8: Location: Chicago, IL Job Description: Were looking for an experienced SAP Data Sphere Consultant / SAP BTP Cloud Architect to support a strategic Data & AI initiative for a large utility enterprise. Youll partner... 

StretchLab

Stretch Therapist/Personal Trainer/Kinesiology Job at StretchLab

 ...StretchLab is seeking B.S. in Exercise Science, Kinesiology and Athletic Training to join our team for three of our studios in Triangle area- Cary, Morrisville, and Holly Springs, NC. This is an amazing opportunity to gain experience in a new modality that is taking the...