Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

BCMC

Cyber Network Defense Analysts (CNDA) Job at BCMC

 ...The Computer Network Defense Analyst uses information collected from a variety of sources to monitor network activity and analyze it for evidence of suspicious behavior. Monitoring and analysis are performed to identify and report events that occur, or might occur, within... 

Freeport McMoRan

Planner II Job at Freeport McMoRan

 ...beauty and a rich mining heritage. The Tri-Town of Globe, Claypool and Miami offers convenient shopping locales, including Walmart, Safeway, Frys and other local stores. Here, our employees and their families can connect with the outdoors and enjoy the family-friendly... 

NorthPoint Search Group

Financial Analyst - FP&A - Entry Level Job at NorthPoint Search Group

 ...Financial Analyst - FP&A - Entry Level Highly visible and broad functioning role that will assist with critical functions of business...  ...Education: Bachelors Degree in Business Management, Accounting, Finance, or Real Estate required Experience: ~0 1 year of... 

Southeastern Health Management

Ultrasound Technician Job at Southeastern Health Management

 ...Full job description Per Diem Ultrasound Technician Multimodality Imaging Centers We are currently seeking experienced Per Diem Ultrasound Technicians to join our dynamic team across multiple outpatient imaging centers. This flexible role offers the opportunity... 

ENS Solutions, LLC

VDI Engineer - Active TS/SCI with CI Poly Job at ENS Solutions, LLC

 ...include: Engineering, designing, testing, implementing, maintaining, securing, and managing the full life cycle of the complex Citrix Xen Desktop and NetScaler solutions deployed in the large Enterprise environment Designing and supporting Microsoft infrastructure...