Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Greystar

Senior Maintenance Supervisor - 505 Summit, Jersey City, NJ Job at Greystar

 ...integrated global real estate company offering expertise in property management, investment management, development, and construction services...  ...service team members Strong HVAC knowledge Holds Jersey City Certifications or is willing to complete the required training... 

Clayco

Interior Designer 2 Job at Clayco

 ...clients vision. LJC is a growing firm and is recruiting top talent to join our growing team. The Role We Want You For As an Interior Designer, you will contribute to a variety of design projects to support our diverse and innovative Interior Design practice. This... 

American Transfer

Company/Owner Operator Driver Job at American Transfer

 ...American Transfer is hiring! Wanted - Professional drivers. (Owner Operator/Company Driver). Benefits:~ Paid Holidays. ~ Paid...  ...Requirements: ~ Valid CDL and Medical Card. ~2 years of experience. ~ Clean driving record. ~ Class A. The network... 

GD Ordnance and Tactical Systems

AP/AR Specialist I Job at GD Ordnance and Tactical Systems

 ...product segments applied across all levels of strategic and tactical...  ...more senior level roles Entry level to a professional career...  ...and experience: Associate's Degree and 0-3 years' experience OR Equivalent...  ...Degree Discipline/Major: Business, Finance or Accounting degree... 

GD Land Systems

Power Hardware Senior/Lead Engineer Job at GD Land Systems

 ...Ability to obtain security clearance Career Level: Senior Requisition ID: 16966466 Description: Position Overview: General Dynamics Land Systems, part of General Dynamics, is seeking an Electrical Power Hardware Engineer to lead the design, development, and...