Guest Relation Officer / Live Chat Agent - Remote | WFH Job at Get It Recruit - Hospitality, Sacramento, CA

bGZtcTNsOTNDK3J0UHJCTGl5T0N4dEd2MVE9PQ==
  • Get It Recruit - Hospitality
  • Sacramento, CA

Job Description

Are you a customer service superstar looking for a remote opportunity?

We're seeking a talented Guest Relations Officer / Live Chat Agent to join our growing team. As the first point of contact for our clients, you'll play a vital role in providing exceptional customer support and fostering positive relationships.

What you'll do:

Provide exceptional customer service: Respond promptly to guest inquiries via live chat and offer helpful solutions.
Assist with reservations and inquiries: Help guests book reservations and answer questions about our properties and services.
Resolve issues: Address guest concerns and ensure their satisfaction.
Stay informed: Maintain a deep understanding of our properties, promotions, and offerings.
Document interactions: Track customer interactions and follow up on unresolved issues.
Collaborate with the team: Work closely with colleagues to improve service delivery and identify trends.
What you'll need:

Customer service experience: A proven track record in customer service, preferably in hospitality or real estate.
Excellent communication: Strong verbal and written communication skills to build rapport with guests.
Problem-solving skills: The ability to think critically and find solutions to guest problems.
Tech-savvy: Familiarity with live chat software and CRM tools.
Remote work skills: The ability to work independently and manage your time effectively.
Attention to detail: A keen eye for detail and a commitment to accuracy.
What we offer:

Competitive compensation: A competitive salary and benefits package.
Remote work: Enjoy the flexibility of working from home.
Career growth: Opportunities for professional development and advancement.
Supportive team: A friendly and collaborative work environment.
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

UWorld, LLC

SEO Director Job at UWorld, LLC

 ...UWorld is looking for a visionary SEO Director to lead our search engine optimization efforts and drive organic growth across our digital platforms. In this role, you will develop and execute cutting-edge SEO strategies, improve our online presence, and play a pivotal... 

GreenLife Healthcare Staffing

Psychiatrist/Addiction Psychiatry Job at GreenLife Healthcare Staffing

 ...Addiction Psychiatrist - Kern County, CA (#R10039) Must have board certification or board eligibility in Addiction Psychiatry Greenlife Healthcare Staffing is seeking an Addiction Psychiatristto fill an opening in the KernBHRS department that provides specialty... 

Studio Plus Architects Inc.

Interior Designer Job at Studio Plus Architects Inc.

 ...accredited institution. Proficiency in Revit, AutoCAD, Microsoft Office applications such as Word and Excel. Studio+ was an early...  ...select colors, finishes, and materials and FF&E items such as furniture, artwork, and signage. Works under the direction of Interior... 

Rankings Io

Front End Developer Job at Rankings Io

 ...Were looking for a highly skilled Web Developer with deep experience in WordPress to join our creative and marketing team. The ideal candidate is an expert problem solver who thrives on building, optimizing, and maintaining dynamic websites that deliver seamless user... 

River Edge Behavioral Health Center

Behavioral Health Technician Job at River Edge Behavioral Health Center

 ...Behavioral Health Technician Company Overview: At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. The organization...