Job Description

To contribute to the growth of the proficiency testing business in North America. Maintain and develop existing and new customers through planned and individual account support in liaison with the customer services and other departments.

Key Responsibilities and Accountabilities

• To identify and pursue new business opportunities to grow the proficiency testing business focusing on specific opportunities such as trade associations GFSI certified organizations and accredited laboratories.
• Support and assist all commercial PT personnel within North America in the management and growth of new and existing PT business.
• Increase PT sample volume sales across North America by securing new customers through internal sales and prospecting.
• Respond to and follow up customer enquiries by email post telephone and personal visits
• Attend occasional Trade Shows and Conferences
• Involvement in customer and staff training and PT seminars
• Provide technical support for customers for PT and PORTAL
• Contribute to specific North American initiatives aimed at stimulating growth of existing proficiency testing schemes
• Maintain a satisfactory level of awareness of competitors and their PT offerings including their online reporting system.
• Maintain a satisfactory level of awareness of any appropriate new and revised local standards and regulations

Knowledge Experience and Technical Skills

The job holder will be able to demonstrate the following behaviors in line with LGCs values:

• Passion desire to seek total customer satisfaction to develop further the PT business
• Curiosity positive approach to seeking out new opportunities to drive business growth
• Integrity to be able to establish that LGC is the trusted PT provider of choice
• Brilliance communicate and present LGC as the market leader in PT
• Respect ability to establish good customer relations enabling ongoing fruitful discussion

Qualifications :

• Experience working within the Life Sciences sector; Analytical or Reference space is preferred 
• Understanding of Chemistry and/or Microbiology
• Demonstrable experience meeting and/or exceeding commercial sales targets
• Ability to develop and successfully manage commercial relationships
• Excellent interpersonal and communication skills
• Willingness to travel domestically as required (90% homebased)

Remote Work :

Yes

Employment Type :

Fulltime

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