INTERNET CUSTOMER RELATIONSHIP REP job at Eastgate Chrysler Dodge Jeep Ram Indianapolis, IN, US

Job Description

Job Summary currently searching for experienced Customer Service / Business Development Representative. Responsibilities

Handle incoming phone calls
Handle leads and appointment setting
Conduct internal CSI calls and emails
Work directly with managers on deals that involve internet customers
Set appointments for prospective and current customers to meet with a member of the sales team
Manage high volume of customer inquiries through phone, email, text/chat per sales
Update client information in our CRM Report daily
Follow-up with existing customers
Follow-up with prospective customers
Follow-up with missed/canceled customers
Ensure Customer Satisfaction
Product knowledge/function is key with all the different vehicles daily
Maintaining daily contact target/appointment target
Must be able to contribute to positive team environment

Qualifications

Successful Customer Care Representatives must have excellent telephone skills
Self- Motivated and Energetic
You as the Representative must have the ability to instantly build rapport with the customer
A friendly/professional demeanor with excellent written and oral communication skills
You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
Strong organizational skills with the ability to multitask and meet daily goals
Follow up with customers effectively
Cold calling/Call center skills

Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!

Job Tags

Holiday work, Full time,

Similar Jobs

Ascension

Physician - Pediatric Hospitalist Job at Ascension

Details Specialty: Pediatric Hospitalist Schedule: 26 weeks per year of clinical service, alternating call while on service Call Schedule: Average 1:4 (home call, coming in as needed) Practice Detail: Coverage of pediatric floor admissions and rounding, healthy...

Openkyber

Junior Cloud Engineer Job at Openkyber

...Title: Salesforce Life Sciences Cloud Architect Location: Durham, NC Duration: 12+ months contract Job description: Serve as the lead architect for Salesforce Life Sciences Cloud solutions (often with Health Cloud and other Salesforce clouds)....

Wheels, Inc.

Customer Care Coodinator Job at Wheels, Inc.

Customer Care Coodinator Location Atlanta, GA : Join our Wheels team and be part of a dynamic, exciting and engaging business! Together... ...preferred or equivalent work experience. ~ 2 years of customer service, account support or customer interface experience preferred....

Lakewood Park

Social Media Specialist or Intern Part-Time Job at Lakewood Park

...Campground Activities and at the Cafe) Skills: Content creation storytelling analytics knowledge of various social media platforms and SEO. Strong written and verbal skills are essential for copywriting customer interaction and internal collaboration. The ability to...

Carta

Fund Accountant, Implementations Job at Carta

...so you can build, invest, and scale with confidence. Cartas Fund Administration platform supports 9,000+ funds and SPVs, representing... ...in or knowledge of accounting with a specific focus in venture, hedge fund, and/or private equity Familiarity as an end user with...