IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Amergis

Community Based Social Worker | Easthampton, MA Job at Amergis

 ...join their dedicated team serving Easthampton and surrounding communities. This is a meaningful opportunity to provide therapeutic support...  ...-based setting.Key Responsibilities+ Deliver clinical services including individual, family, and group therapy. + Maintain accurate... 

MAU Workforce Solutions

Warehouse Operator-Packer Job at MAU Workforce Solutions

Start your new career as a Warehouse Operator - Packer with MAU at BOMAG in Ridgeway, SC. As a Warehouse Operator - Packer, you will play...  ...up to 40 lbs and follow safe handling practices~Experience working at heights in a warehouse or distribution center environment (required... 

Jovie of CA, WA, and MN

Experienced Nannies and Babysitters Wanted Job at Jovie of CA, WA, and MN

 ...-appropriate activities and games that you will bring to childcare assignments Job Certifications: First Aid and CPR High School Diploma or GED Working Conditions and Requirements: Work environment will be active, kid-centric and includes clean up of activities... 

Ganahl Lumber Co

Class B Driver Job at Ganahl Lumber Co

 ...Delivery Driver Class - B Job Summary: This position requires the ability to drive a truck with a capacity of at least 26,001 pounds Gross Vehicle Weight Rating (GVWR). May load and unload vehicle as required. Requires commercial drivers license. Supervisory... 

R&R Family of Companies

CDL A Company Driver - OTR Reefer Job at R&R Family of Companies

 ...to providing top-notch transportation services while ensuring our drivers feel appreciated and at home in their role. We prioritize safety,...  ...Requirements Minimum of 2 years of Class A driving experience Minimum 1 year reefer experience Ability...