IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Boston Medical Center

Radiation Oncology Nurse Practitioner Job at Boston Medical Center

The Radiation Oncology Section at Boston University School of Medicine/Boston Medical Center...  ...with a focus on survivorship. The practitioner is also expected to participate in screening...  ...University. POSITION SUMMARY: The Nurse Practitioner (NP) is a professional... 

Donorbox

Social Media Specialist Job at Donorbox

 ...About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base... 

Enterprise Medical Recruiting

Nocturnist - Teaching Hospital in Illinois State Capitol w/Student Loan Repay Job at Enterprise Medical Recruiting

 ...A reputable hospital system with locations throughout Illinois has an opening for a BC/BE Nocturnist to join a team in Springfield, IL...  ...Springfield, Illinois This historic and thriving city is the state capital of Illinois and offers many big-city amenities and a small... 

Life Scan Wellness Centers

Ultrasound Technician Job at Life Scan Wellness Centers

 ...Ultrasound Technician - NEW GRADS WELCOME!$1,000 Sign on Bonus offered! (To be paid out in 2 installments - $350 after 90 days and $650 after 1 year) Full-Time and Part-Time Positions Available! We all want to make a differenceat Life Scan YOU can! As a nationally... 

TELUS Agriculture & Consumer Goods

TPM Consumer Goods Project Manager Job at TELUS Agriculture & Consumer Goods

 ...Join our team TELUS Agriculture & Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries. Our customers span the entire value chain, from seed growers and cattle feedlots...