IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Amazon.com Services LLC

Intern - Economics (STRUC) Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon Economics is seeking Structural Economist (STRUC) Interns who are passionate about applying structural econometric methods to solve real-world business challenges. STRUC economists specialize in the econometric analysis of models that involve the... 

Executive Financial Partners LLC

Licensed Insurance Sales Representative Job at Executive Financial Partners LLC

 ...Overview: At Executive Financial Partners, were looking for licensed insurance sales professionals who take ownership of their careers. Driven...  ...with business owners, and drive sales of supplemental health insurance. Using our training and tools, youll take full control... 

CMA CGM

Cargo Flow Anaylst Job at CMA CGM

 ...fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian... 

Boston Medical Center

Radiation Oncology Nurse Practitioner Job at Boston Medical Center

The Radiation Oncology Section at Boston University School of Medicine/Boston Medical Center...  ...with a focus on survivorship. The practitioner is also expected to participate in screening...  ...University. POSITION SUMMARY: The Nurse Practitioner (NP) is a professional... 

The TEA Center

Preschool Teacher fluent in Spanish, French or Mandarin Job at The TEA Center

Looking to be part of a growing successful child care center? As a Preschool teacher at the Transformational Education Adventure Center, you will be part of a fast paced business while making a difference in the lives of children. Prefer candidates with a CDA or a degree...