IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

PROTOCOOL Cooling Solutions

HVAC Maintenance Professional Job at PROTOCOOL Cooling Solutions

Are You An HVAC Maintenance Professional Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides... 

Transporting Logistics

Class A CDL Truck Driver | Local Home Daily Position Job at Transporting Logistics

 ...Local home daily position only in El Paso,TX. Apply now! Drop and hook position and working local yards. You won't be going on the road...  ...only in a 50 mile radius of El Paso, TX Qualifications: Driver must have at least 6 months of tractor-trailer experience.... 

Amcor

Sr. Director of Communications Job at Amcor

 ...Facebook I YouTube**Job Description**The **Senior Director - Communications** for **Global Flexibles** is a key member of the Amcor's...  ...Workplace Discrimination is Illegal" Poster_ . If, because of a medical condition or disability, you need a reasonable accommodation... 

Johnson Controls International

Supplier Scheduler Job at Johnson Controls International

 ...experience. Experience in purchasing or production and inventory control. Good communication skills both written and verbal....  ...visit the Employee Benefits tab on our main careers page at Johnson Controls International plc. is an equal employment opportunity... 

Kittitas Valley Healthcare

Clinic Nurse (RN/LPN) - Internal & Adult Medicine - Full Time (40 hours/week) Job at Kittitas Valley Healthcare

 ...through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy,orthopedics, general surgery, pediatrics, womens health, and urgent care. Kittitas Valley...