IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

AheadRace Software Development Services Pvt Ltd

Front-End Developer Job at AheadRace Software Development Services Pvt Ltd

# Develop responsive web interfaces using HTML, CSS, JavaScript, and modern frameworks # Collaborate with UI/UX designers and backend developers to integrate APIs # Optimize applications for performance, scalability, and cross-browser compatibility # Convert design... 

Nuvant Consulting Group

Virtual Consultant Job at Nuvant Consulting Group

 ...Virtual Consultant About the Role: Nuvant is hiring Virtual Consultants to help prospective clients explore financial...  ...a client-facing environment Organized and comfortable working in a work from homesetting A people-first approach with strong listening... 

Move Your Business

Salesforce Administrator Job at Move Your Business

 ...flexible fundingoften closing deals in 5 to 15 daysto help investors move with speed and confidence. Were hiring a skilled Salesforce Administrator to lead the ongoing enhancement and management of our clients Salesforce platform. This role requires a detail-oriented... 

Queen City Promotions

Charity Account Assistant Job at Queen City Promotions

 ...marketing while supporting meaningful causes. We specialize in hosting dynamic events that raise awareness and funds for impactful nonprofit organizationsand we need enthusiastic individuals like you to help drive our mission forward. Responsibilities: Engage with... 

Wilshire Law Firm

Legal Operations Manager Job at Wilshire Law Firm

 ...Legal Operations Manager Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of...