IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

The Henry Hudson Company

Event Venue Chef/Cook Job at The Henry Hudson Company

 ...Event Venue Chef/Cook Job Description: We are looking for a venue chef for our sporting clays event facility. A qualified candidate must be comfortable working in an outdoor kitchen setting serving a range of clients from small groups to up to 150 guests. A minimum of... 

Carle Health

Pediatric Hospitalist - Physician Job at Carle Health

Opportunity Details: Carle Health is seeking a BE/BC Pediatric Hospitalist to join our expanding pediatric service line at Carle Foundation Hospital in Urbana, Illinois. Practice Opportunity Details Include: ~ Flexible scheduling; part-time and PRN opportunities... 

Amazon.com Services LLC

Finance Manager, Amazon MGM Studios FP&A Job at Amazon.com Services LLC

 ...DESCRIPTION You'll be the financial analyst behind Amazon MGM Studios' operational fixed opex excellence, translating complex financial data into strategic recommendations. Key job responsibilities - Lead comprehensive financial planning cycles, including month... 

Flamingo Appliance Service

Appliance Repair Technician Job at Flamingo Appliance Service

 ...position is only open to candidates who are currently authorized to work in the United States. We are seeking an Appliance Repair Technician to become part of our team! You will perform all repair, installation, and maintenance duties required by our customer. The Appliance... 

Georgia-Pacific

Injection Molding Technician Job at Georgia-Pacific

 ...Your Job Georgia-Pacific's Dixie facility in Leominster, MA is seeking qualified candidates for the role of Process Leader in our injection molding operation to support our Day and Night operation. The selected candidates will be responsible for keeping the manufacturing...