IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Arcadis

Geology/Environmental Science/Environmental Engineer Intern Job at Arcadis

 ...deliver more impact together. Role description: Arcadis is seeking a detail oriented, well organized, dependable Geology or Environmental Science or Environmental Engineering intern to join our Hillsborough, NJoffice in Summer 2026. This internship opportunity... 

YMCA of Northern Colorado

Customer Relations Specialist - Johnstown Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This... 

Department of Consumer Affairs

Exam Technician Job at Department of Consumer Affairs

 ...the Staff Services Manager I (SSMI), the Management Services Technician (MST) is responsible for determining the technical and analytical...  ..., applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In... 

TheRapidHire Private Limited

Python Developer Job at TheRapidHire Private Limited

# Design and develop backend applications using Python frameworks such as Django , Flask , or FastAPI . # Write clean, efficient, and maintainable code following best practices. # Develop and maintain RESTful APIs for web and mobile applications. # Integrate... 

Hyatt Hotels

Sous Chef - Full Time Job at Hyatt Hotels

 ...every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent. The goal of the Sous Chef is to manage a specific department and work with the culinary management team to create, implement and maintain quality standards....