IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Amazon.com Services LLC

Associate Photo Producer , Amazon MGM Studios Marketing Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon MGM Studios is seeking a talented and motivated Associate Photo Producer to join our dynamic Photo team, supporting the Lead Photo Producer. Amazon MGM Studios develops and produces original television shows and movies that help drive the global... 

Colorado State University

Research Scientists I / II - Advanced Laser Diagnostics - Open Pool Job at Colorado State University

 ...Posting Details Posting Detail Information Working Title Research Scientists I / II - Advanced Laser Diagnostics - Open Pool...  ...varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial... 

Lets Create Success

Nurse Educator Job at Lets Create Success

 ...Work Remote Opportunity| Create More Success 4 Nurses Are you actively seeking a change of pace and more balance ? Do you desire flexibility, growth, and the potential to motivate and inspire others ? Read on. Role Description Let's Create Success is a platform... 

Aramark

District Manager Job at Aramark

 ...The District Manager is responsible for providing overall vision, planning, direction, and control to assigned units for a large and complex geographic district normally generating $20M+ in revenue. This leadership is accountable for the execution of our food & nutrition... 

Kocourek Subaru

Customer Relations Coordinator Job at Kocourek Subaru

Customer Experience CoordinatorAs the initial point of contact for our guests when they call our stores, your role is crucial in providing...  ...a top-notch experience. You'll be in charge of scheduling service appointments to enhance retention in our service departments...