IT Associate Job at Book of the Month, New York, NY

ay91dTJWWjlDZUxwUGJSTmdTQ0h6ZENuMXc9PQ==
  • Book of the Month
  • New York, NY

Job Description

Summary:

We are looking for a motivated IT Associate to play a critical role in supporting our growing team based in NYC. You will be the go-to person providing best in class tech support to our awesome team. Your responsibilities will include troubleshooting issues with software, hardware, network and users, as well as making our IT processes better over time. If you are a process obsessed problem solver who wants to lead IT in a fast-paced environment, we’d love to hear from you. 

What you will do…

  • Troubleshooting: Address and resolve daily IT issues and concerns raised by employees efficiently and comprehensively.
  • Onboarding and Offboarding: Manage and oversee these processes for employees, ensuring a smooth experience each time.
  • Process Management: Develop, document, and refine IT processes to enhance efficiency and maintain consistency.
  • Software Management: Oversee all software used by the team, conduct regular audits, and recommend cost-effective improvements.
  • Hardware Management: Install, configure, and maintain physical IT equipment and hardware in the BOTM office, resolving issues as they occur.
  • Other IT Projects: Collaborate with the Engineering team to support and execute projects as they arise.

What you should have…

  • Minimum of 2 years of professional experience serving as the IT point person.
  • Meticulous attention to detail and follow-through; ability to perform tasks with a high degree of accuracy and efficiency.
  • Excellent communication skills and an ability to positively interact with all employees on even the most mundane requests.
  • Strong organizational and time management skills; ability to meet deadlines consistently.
  • Ability to maintain composure and focus while diagnosing and troubleshooting technical issues.
  • Experience with our systems is preferred: Okta, Google Suite, Slack, Zoom.
  • Experience with Meraki access points is a plus.

Salary Range: $62,400 - $80,000

Job Tags

Full time,

Similar Jobs

Pack Rat Hauling

Non CDL Hook Lift Dumpster Driver Job at Pack Rat Hauling

 ...Job Description Full job description We are looking for a driver with a clean driving record. This position is for Monday- Friday 40-50 hours a week. Must have clean driving record. Must be able to pass a pre- employment drug screening. This is for our Leesburg,... 

Life's Abundance

Customer Care Representative Job at Life's Abundance

 ...Representative In-person Full-Time, Inbound Calls Only, No Quotas, $19- $20/Hour,...  ...workweek from 8:00 a.m. to 4:30 p.m. Shifts may vary slightly in coordination with our call center in Dumas, Texas. Convenient Hours: No night or weekend shifts, plus paid time off... 

SOME

Executive Vice President, Chief Development Officer Job at SOME

 ...commensurate with experience.Position Description: The Executive Vice President, Chief Development Officer (CDO), serves as a key Executive Leadership Team...  ...affecting the organization. Working closely with the CEO, this position forges new relationships and sustains... 

Sanford Health

Physician - Hospitalist Job at Sanford Health

 ...Location** SD, Sioux Falls**Specialty** Internal Medicine - Hospitalist**Visas Accepted** N/A**Practice Details**Hospitalists (multiple...  ...to: ****@*****.*****Job Function** Physicians**Req Number** R-0242786Equal Employment OpportunitySanford... 

Bobcat Transport

CDL Driver Regional Lease Opportunity Home Weekends 5 day runs Job at Bobcat Transport

 ...Need Class A drivers who want to lease a truck with 6 months experience or more On weekends you choose how long you stay out ~ Regional runs nothing out West stay East of I35 Dedicated customers we have our own freight ~ All dry van no touch freight Earn...