Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...Job Title: Physician Assistant Family Medicine Location: Hoover, Alabama Employment Type: Full-Time Practice: Alliance Primary Care | Pay Range: 105k-125k Bonus opportunities available About Us: Alliance Primary Care is a physician-...
...job opportunities. Today we are hiring a Plumbing Design Engineer for our client In Fitchburg, WI. The position will be onsite... ...$120,000 Total position: 1 Relocation assistance: Yes Visa sponsorship eligibility: No Job Summary We are currently recruiting...
...organizational and communication skills Proficient with legal software (e.g., Lexis Nexis, case management systems, including Clio and Dropbox)About Company: Eatmon Law Firm, PC is a specialized family law practice rooted in Wake Forest, North Carolina. Led by...
...: Competitive retirement package to secure your future. Responsibilities The Department of Radiation Oncology at Mayo Clinic is seeking a Radiation Oncologist to join our practice in Eau Claire, WI. The ideal candidate is a clinician who will join two radiation...
...dependable attendance. Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public... ...team of low and overstocked items. Perform necessary janitorial work as needed. Adherence to all Goodwill policies and procedures...