Live Chat Representative Job at TEC accutite, South San Francisco, CA

bFBtcjFsRjlDdVRwTUxKSml5eUh3ZENzMXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Zoe Feldman Design

Design Intern Job at Zoe Feldman Design

 ...Role Overview Zoe Feldman Design is searching for a creative and motivated Design Intern to join our team in the Georgetown office for a six-month internship program...  ...or recently earned a bachelors degree in Interior Design, Interior Architecture, Architecture , or... 

FAENA

Security Manager Job at FAENA

 ...programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets... 

YMCA of Northern Colorado

Customer Relations Specialist - Johnstown Job at YMCA of Northern Colorado

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This... 

PROTOCOOL Cooling Solutions

HVAC Maintenance Professional Job at PROTOCOOL Cooling Solutions

Are You An HVAC Maintenance Professional Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides... 

Home Work Staffing

Part-Time Weekend Nanny Job at Home Work Staffing

 ...old, You should also be comfortable with light house management. Pay: $30 per hour Start date: ASAP Hours:6:30am-2pm Saturday and Sunday, Guaranteed 17 hours every weekend Looking for a long term commitment Requirements : Valid driver's license and...