Live Chat Representative Job at TEC accutite, South San Francisco, CA

bFBtcjFsRjlDdVRwTUxKSml5eUh3ZENzMXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Royal Caribbean Cruises, Inc.

CC SPORTS STAFF - X Job at Royal Caribbean Cruises, Inc.

CC SPORTS STAFF - XThe Sports Staff is responsible to deliver industry-leading hospitality standards in the sports and entertainment activities experience on the Destination. This role focuses on exceeding Guest satisfaction by proactively engaging with Guests,... 

ThirdChannel

Michael Kors Visual Merchandiser - $30/hr Job at ThirdChannel

 ...Michael Kors Brand Representative Visual Merchandising Location: Varies by assigned territory Position Type: 1099 Independent Contractor (Supplemental role, not full- or part-time) Compensation: Starting at $30/hour (based on market and experience... 

Check-Mate Industries

1st shift: Part-time Worker- (Shifts: 10-2 M-F or 7-3:30 T,W,TH)- 15.00 hourly Job at Check-Mate Industries

 ...learning process. Minimum Requirements: Must be 18 years of age and/or enrolled in the Work Based...  ...: Candidates can choose the following shifts: ~20 hours per week ~ Monday through Friday (10:00 a.m. 2:00 p.m.)~24 hours per week ~ Tuesday, Wednesday... 

Scrap Processors Inc.

Class A or B - CDL Driver Job at Scrap Processors Inc.

 ...Our company is seeking an experienced and reliable CDL driver to join our team. We are a well-established scrap metal recycling company...  ...on previous experience and/or references)~ No Overnights ~ Local driving ~ Paid weekly ~ Consistent shifts ~ Full-time. (40... 

Third Street Music School

Public School Dance Teacher - Salsa Job at Third Street Music School

 ...Job Title:Public School Teaching Artist- Dance,SalsaPrimary,Other Styles Welcomed(Hip Hop, Modern, Creative Movement) Department...  ...tohigh expectationsfor achievement and fostering caring teacher-student relationships. Children will learn songs throughout the...