Live Chat Representative Job at TEC accutite, South San Francisco, CA

bFBtcjFsRjlDdVRwTUxKSml5eUh3ZENzMXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Amazon.com Services LLC

Inventory Planner, Amazon Prime Air Job at Amazon.com Services LLC

 ...scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are...  ...to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Check out more information about Prime Air on... 

RVA

Entry Level Event Assistant Job at RVA

 ...We support nonprofit and charity organizations through community events, outreach campaigns, and fundraising initiatives that raise awareness, increase donor engagement, and create meaningful local impact . We are hiring an Entry-Level Event Assistant who is... 

Sundance Kitchen, Bath's & Exteriors

Outside Exterior Sales Associate Job at Sundance Kitchen, Bath's & Exteriors

Were seeking an outside sales representative to join our exterior home improvement sales team to identify new target buyers and upsell to current customers to achieve sales goals. The ideal candidate is a service-oriented outside sales expert who can prospect, present... 

Dallas Renal Group PA

Medical Office Manager Job at Dallas Renal Group PA

The ideal candidate will have a strong background in medical office management and possess a comprehensive understanding of critical care practices.Responsibilities:Manage and supervise the administrative staff to ensure efficient operationsMaintain knowledge of... 

Journey Beyond

Expressions of Interest: Camp Attendant | Outback Spirit Tours Job at Journey Beyond

 ...Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business. ABOUT US: Australias leading experiential tourism group, Journey Beyond , is privileged to operate 14 brands spanning the country, connecting...