Live Chat Representative Job at TEC accutite, South San Francisco, CA

bFBtcjFsRjlDdVRwTUxKSml5eUh3ZENzMXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Blockchain & Climate Institute/ BCI America Inc.

UNPAID VOLUNTEER - Director of Programmes (DPG) Job at Blockchain & Climate Institute/ BCI America Inc.

 ...Location : Washington, DC, United States (Home-based) The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking... 

Boys and Girls Club of Flagstaff

Site Program Coordinator - Native Services Program (Winslow/Holbrook) Job at Boys and Girls Club of Flagstaff

 ...completion of 30 days of employment) Reports To : Native Services Director Sites : Dormitories in Winslow and Holbrook...  ...the success of the organization by: Maintaining standards of child safety Promoting active teen participation in programs, including... 

LaBella Associates

Environmental Analyst Job at LaBella Associates

 ...We are currently seeking a qualified Environmental Analyst to work in our Rochester office in our Environmental Division with the Permitting...  ...Biology. ~0 to 3 years of experience in the environmental science field ~ Ability to complete GIS mapping ~ Ability to complete... 

Sephora

Merchant, Merchandising, Fragrance Job at Sephora

Job ID: 279180 Location Name: CA-FSC SF Off (0174) Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US) Job Type: Full Time Position Type: Regular Job Function: Merchandising Remote Eligible: Hybrid Schedule Belong...

Amazon Kuiper Manufacturing Enterprises LLC

Software Development Engineer - Amazon Leo Network Services Job at Amazon Kuiper Manufacturing Enterprises LLC

 ...DESCRIPTION Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites...  ...systems and data pipelines. * You will work with multiple cross functional teams to...  ...isnt about how many hours you spend at home or at work, its about the workflow you...