Live Chat Representative Job at TEC accutite, South San Francisco, CA

bFBtcjFsRjlDdVRwTUxKSml5eUh3ZENzMXc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Meridian Health Services

Pediatric Nurse Practitioner 6162 Job at Meridian Health Services

 ...difference in the lives of others! Text 6162 to (***) ***-**** for Quick Apply! You are the dynamic, passionate Pediatric Nurse Practitioner we are looking for. Your expertise is what our patients need at Bluffton, IN. You will be integral in providing... 

SEEK Careers Staffing

DNester - Finisher Job at SEEK Careers Staffing

 ...DNester First Shift Ixonia, WI Are you an experienced finishing worker interested in working for a company that takes pride in the reputation as an innovative leader in the manufacturing industry? Do you prefer a quick work day in a fast-paced environment? Do... 

First Watch Restaurants, Inc.

Busser Job at First Watch Restaurants, Inc.

 ...for you, along with spouse / dependent children at all company restaurants~ Child Discount Program at The Learning Experience~...  ...spray bottle, sturdy tray and clean cloth towel, a First Watch Busser uses magician-like moves to clean re-set tables within 3 minutes... 

MAU Workforce Solutions

Warehouse Operator-Packer Job at MAU Workforce Solutions

Start your new career as a Warehouse Operator - Packer with MAU at BOMAG in Ridgeway, SC. As a Warehouse Operator - Packer, you will play...  ...up to 40 lbs and follow safe handling practices~Experience working at heights in a warehouse or distribution center environment (required... 

Planet Fitness

Fitness Facility Maintenance and Repair Technician Job at Planet Fitness

 ...Paid time off ~ Wellness resources Job Title: Facilities Technician Reports To: VP / Facilities Supervisor Travel...  ...The Facilities Technician is responsible for the service, repair, and preventative maintenance of exercise machines, spa amenities...