Live Chat Representative Job at TEC accutite, South San Francisco, CA

bGYrcDJWVjNBT0R0UExkTGlTYUR6TjJtMVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

AtWork Personnel Durant OK

Painter / Powder Coater Job at AtWork Personnel Durant OK

 ...We are looking for a dependable and detail-oriented Painter / Powder Coater to join our production team. The ideal candidate has at least 2 years of experience in industrial painting or powder coating and takes pride in delivering a quality finish on every project.... 

Helping Hand Nurse, LLC

LPN Home Care Nurse Job at Helping Hand Nurse, LLC

 ...Job Description Helping Hand Nurse, LLC is seeking a Licensed Practical Nurse (LPN) for our home health care patients. Helping Hand Nurse is a home health care agency. We provide nonmedical and medical services. Available Shifts: Day, Evening, orOvernight... 

Nexon America Inc

QA Tester Job at Nexon America Inc

Description: for Pay Transparency (hourly) The base salary range for this position in El Segundo, CA is $22.00 - $27.00 hourly. Our salary ranges are determined by market data based on position and level. The range displayed on each job posting reflects the minimum and...

Confederated Tribes of Warm Springs

Maternal Child Health Nurse Job at Confederated Tribes of Warm Springs

 ...Provide Maternal Child Health Nursing services for childbearing families to optimize healthy pregnancy outcomes and nurture childbearing families with health education, disease prevention programs. Case manage prenatal patients through pregnancy up to six weeks postpartum... 

Kent Corporation

ENVIRONMENTAL ENGINEER Job at Kent Corporation

 ...Are you ready to take your environmental expertise to the next level with a five-time US Best Managed Company Award-Winner? Grain Processing...  ...Engineering, Environmental Engineering, Environmental Science, or equivalent experience. EXPERIENCE & QUALIFICATIONS:...