Live Chat Representative Job at TEC accutite, South San Francisco, CA

bGYrcDJWVjNBT0R0UExkTGlTYUR6TjJtMVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Holiday Lanes

EXPERIENCED AND APPRENTICE LEVEL MECHANICS FOR BOWLING ALLEY Job at Holiday Lanes

 ...discounts ~ Health insurance ~ Opportunity for advancement ~ Tuition assistance ~ Vision insurance Join Our Team as a Mechanic at Holiday Lanes Bowling Center! Are you ready to roll into an exciting new career? Holiday Lanes Bowling Center is on the hunt... 

Trilogy

Curriculum Developer, 2 Hour Learning (Remote) - $100,000/year USD Job at Trilogy

 ...streets. Where geography isn't memorizing capitals but understanding how terrain shapes human destiny. We're seeking a visionary Curriculum Developer who can bridge the gap between historical wisdom and tomorrow's technology, making social studies not just a subject to... 

Caring Senior Service

12HR Caregiver Needed - Urgently Hiring Job at Caring Senior Service

 ...Caring Senior Service of Tucson is Hiring Caregivers & PCAs Immediate Start for 12-Hour Shifts! Are you looking to make a difference in the lives of seniors and work for an employer that truly values its caregivers? Join Caring Senior Service , where we are dedicated... 

V-Tech Solutions Inc.

Writer/Editor Job at V-Tech Solutions Inc.

Position: Writer/Editor (Temporary, Remote) Location: Washington, DC Pay: $37$45/hour (based on experience) Summary: V-Tech Solutions is seeking a Writer/Editor in Washington, DC, to support projects by providing writing and editorial expertise for print,...

ICON Strategic Solutions

Principal Medical Writer Job at ICON Strategic Solutions

Principal Medical Writer- Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. Were proud to...  ...bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers...