Live Chat Representative Job at TEC accutite, South San Francisco, CA

bGYrcDJWVjNBT0R0UExkTGlTYUR6TjJtMVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Home Alliance

Ed-Tech - Virtual Project Manager for Business Academy (Future CEO Track) Job at Home Alliance

 ...Solar, Cleaning, Property Management, etc. Build and lead a remote team of instructors, mentors, and support staff. Drive enrollment...  ...Proven experience in Project Management / Product Management (EdTech, business training, SaaS, or similar). Strong leadership and... 

Compass Group

FOOD SERVICE WORKER (FULL TIME) Job at Compass Group

 ...We are hiring immediately for a full time FOOD SERVICE WORKER position. Location : ABB Inc. - 155 Scott Street, Senatobia, MS 38668 Note: online applications accepted only . Schedule : Full time schedule. Monday - Friday, hours may vary. More details upon... 

US Ghost Adventures

Tour Guide- Haunted Pub Crawl Job at US Ghost Adventures

Are you the life of the party?! Are you a: bartender actor/actress performer tour guide or storyteller? Then weve got just the gig for you! Have a blast and make some extra cash with US Ghost Adventures as a haunted pub crawl tour guide! Picture ...

MASC Medical

Orthopedic Surgical Physician Assistant (PA) / Nurse Practitioner (NP) Job at MASC Medical

 ...Job Title: Orthopedic Surgical Physician Assistant (PA) / Nurse Practitioner (NP) Salary Range: $124,281 $161,570 per year (commensurate with experience) Position Summary: We are seeking an experienced and highly motivated Orthopedic Physician Assistant or Nurse... 

Sylvan Learning Center

Reading and Math Teacher (K-6) Job at Sylvan Learning Center

 ...Sylvan Learning Center - Immediate Opening for Reading and Math Teacher (K-6) Are you passionate about helping students excel in reading and math? Do you thrive in a dynamic and supportive teaching environment? Sylvan Learning Center is looking for a highly skilled...