Live Chat Representative Job at TEC accutite, South San Francisco, CA

bGYrcDJWVjNBT0R0UExkTGlTYUR6TjJtMVE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

MGA Homecare

Registered Nurse (RN) Clinical Case Manager Job at MGA Homecare

 ...Registered Nurse (RN) Clinical Case Manager Advance your nursing career with purpose, leadership, and impact. At MGA...  ...What Youll Bring: Active RN license in the state of practice (BSN preferred) Minimum 2 years of clinical nursing experience (Home... 

TECHNOVIZ LLC

UI/UX Designer II Job at TECHNOVIZ LLC

 ...Local Candidates Or State Experience Candidates Are Preferred. Top Required Skills & Years of Experience: Experience as a lead designer in an development project, preferably involving...  ...functional team to redesign and simplify UX and workflows to meet modern... 

Vero Networks

Telecom Field Technician Job at Vero Networks

 ...Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Leadville market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal... 

Phoebe Putney Health System

RN - Phoebe Endoscopy (DDC) 8a-4:30p Job at Phoebe Putney Health System

 ...1 - 2 Years Nursing Experience (Preferred) Licenses and Certifications Required Certifications Licensures Registered Nurse (RN) with current Georgia license Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) obtained within one year of hire... 

Kelly Services

Scientist Job at Kelly Services

 ....+ Gain experinece working in a BSL-2 environment.Requirements:+ Bachelor's degree in related field (e.g. Molecular Biology, Biochemistry, Bioengineering, Chemistry, Biology, or Genetics) with 0-1 years of relevant industrial experience.+ Knowledge of molecular biology...