Live Chat Support Advisor Job at ValueAdd Research and Analytics Solutions LLP, Shawnee, KS

bC8rbzJWUjFEdUhwT3JOUGlpT0J3OWF2MVE9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Shawnee, KS

Job Description

This is a remote position.

We are seeking a skilled Live Chat Support Advisor to join our dynamic team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Support Advisor, you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for helping customers and a knack for problem-solving, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and issues via live chat in a timely and professional manner
  • Provide accurate information and solutions to customers' questions and concerns
  • Escalate complex issues to the appropriate department for resolution
  • Document all interactions with customers accurately in the system
  • Identify opportunities for process improvement and provide feedback to management

Qualifications:

  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using live chat software and customer support tools

If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for the Live Chat Support Advisor position at ValueAdd Research and Analytics Solutions LLP.


Requirements

  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in using live chat software and customer support tools


Job Tags

Full time, Remote work,

Similar Jobs

Kittitas Interactive Management

Complex Needs Support and Recovery Advocate - Float Position Job at Kittitas Interactive Management

 ...Summary The primary role of the Support & Recovery Advocate (SRA) is to provide in-home living support to KIM clients with Intellectual and/or Developmental Disabilities (IDD) in their home and in the community. The SRA will strive to motivate and encourage clients... 

Amazon

Program Manager, Growth & Innovation Job at Amazon

 ...Description We are looking for a Program Manager to join the Whole Foods Market Growth & Innovation team supporting Whole Foods Market and Amazon Retail Development projects. Reporting to the Executive Leader, the role will be responsible for supporting a small team... 

Forest Hills Public School District

Athletic Administrative Assistant Job at Forest Hills Public School District

Athletic Administrative Assistant Location Grand Rapids, MI : Athletic Administrative Assistant Northern High School Reports To: Athletic Director and Principal Salary: Starting at Pay Grade 5, $19.05 per hour Schedule: 44 Weeks / 8 hours per day Job Summary... 

Edward M. Kennedy Community Health Center, Inc.

RN- Clinical Care Manager- MAT Program Job at Edward M. Kennedy Community Health Center, Inc.

 ...and growing organization, and our team is expanding across sites to support this growth. We are currently hiring a Clinical Care Manager OBAT RN based in Framingham. As part of a team-based approach to care, the Clinical Care Manager (CCM) provides, coordinates,... 

Action for the Climate Emergency

Renewables Policy Analyst, Policy and Public Relations Job at Action for the Climate Emergency

 ...levelfighting restrictive renewable energy policy, securing pro-renewable policy wins,...  ...economic and community benefits, and balance environmental impacts. We are seeking a seasoned...  ...to serve as the Renewables Policy Analyst. This position will play a pivotal role...