Live Chat Support Agent Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

bGZxZzNWOTJEK0R1UHJGTGlpQ0h3OUd1
  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

Department: Customer Support

Reporting Structure: Customer Support Manager

ValueAdd Research and Analytics Solutions LLP is seeking a dynamic and customer-focused Live Chat Support Agent to join our team in the Outsourcing/Offshoring industry. As a Live Chat Support Agent, you will be responsible for providing real-time support to customers through our online chat platform. If you have excellent communication skills and a passion for helping customers, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and provide solutions in a timely manner
  • Assist customers with product information, account inquiries, and technical issues
  • Troubleshoot and resolve customer complaints or issues
  • Escalate complex issues to the appropriate department for resolution
  • Maintain accurate records of customer interactions

Qualifications:

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems

If you are a team player with a positive attitude and a willingness to learn, apply now to join our team as a Live Chat Support Agent at ValueAdd Research and Analytics Solutions LLP!


Requirements

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience is a plus
  • Proficiency in typing and navigating computer systems


Job Tags

Full time, Remote work,

Similar Jobs

Nukasani Group

SAP FICO/FSCM Consultant Job at Nukasani Group

 ...Job Title : SAP FICO/FSCM Consultant Location:Remote Rate : Best competitive rate We are seeking a highly experienced SAP FICO/FSCM Consultant to join our team on a long-term remote contract. The ideal candidate will bring deep expertise in SAP Financial... 

SquareWorks Consulting, Inc.

NetSuite Senior Consultant/Architect Job at SquareWorks Consulting, Inc.

 ...About Us SquareWorks Consulting is a thriving NetSuite partner dedicated to elevating our customers' experiences through exceptional automation solutions and consulting services. Our product suite includes Automate: a NetSuite-native financial automation platform designed... 

Bravo Recruiting Solutions Corp

Certified Medication Aide Job at Bravo Recruiting Solutions Corp

 ...Position: Certified Medication Aide Location: Rehabilitation Center Job Description: We are seeking a Certified Medication Aide to join our team at our healthcare facility. The Certified Medication Aide will be responsible for administering medication to patients... 

Stanislaus County Department of Workforce Development

Receptionist / Office Administrator Job at Stanislaus County Department of Workforce Development

Company Overview: We are a comprehensive funeral service provider specializing in on-site funerals and cremations. Serving the entire Central Valley, we are dedicated to offering tailored services and products that meet the unique needs of each family. Our focus includes...

Seyfarth Shaw LLP

Commercial and Class Action Litigation Associate (3-6 Years) - Century City Job at Seyfarth Shaw LLP

 ...We are also proud to be an influential leader in inclusion and diversity. The firm has been recognized for our efforts by the Human Rights Campaign, the Minority Corporate Counsel Association, and Seramount (formerly Working Mother magazine). We are Mansfield 5.0 certified...