Medical Assistant / Medical Receptionist Job at HerMD, Carmel, IN

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  • HerMD
  • Carmel, IN

Job Description

About the Role

HerMD is seeking a full-time Medical Assistant (CMA preferred) to perform various office and clinical duties to keep our women’s healthcare practice running efficiently in Carmel, Indiana!

As a physician-founded practice, we understand the challenges medical providers experience daily. HerMD is resurrecting the patient-provider relationship, allowing our Medical Assistants to spend quality time with each patient and a sustainable work-life balance. 

We’re looking for mission-driven providers, who are looking to build life-long careers with us.

Medical Assistant Responsibilities 

Our Medical Assistant / Receptionist will work directly with healthcare practice staff with administrative and clinical duties.

  • Assist physicians and the medical staff by performing administrative and clinical duties

  • Record patient medical history and maintain patient records

  • Assist in basic examinations

  • Assist with in office procedures

  • Prepare treatment rooms for patient exams

  • Clean and sterilize medical equipment

  • Assist the office manager in maintaining medical inventory and placing orders for new materials as needed

  • Mastery of electronic medical records and chart procedures in accordance with the practice standards

  • Inventory and log all incoming medication samples and medication logs

  • Respond to patient portal messages and phone calls according to clinic policy

Medical Receptionist Responsibilities

  • Opening and closing office 

  • Greeting and assisting patients and visitors 

  • Answering phones and returning messages Routing messages to appropriate channel 

  • Entering tasks into the EMR system and maintaining incoming faxes

  • Checking in/out GYN and/or MedSpa patients and providing them with appropriate paperwork/consents 

  • Ensuring patient paperwork is completed thoroughly 

  • Confirm appointments and ensure proper benefit eligibility verification information is included 

  • Scanning and uploading patient insurance/license and confirming eligibility 

  • Collecting copays and reminding patients of balances and collecting payments 

  • Scheduling/Rescheduling patients for follow up appointments

  • Keeping reception area clean and sanitizing front desk area and office supplies

  • Monitoring bathroom supplies 

  • Monitoring and updating of multiple software program/apps used at the front desk 

About HerMD

The care that patients deserve is here. At HerMD , we are revolutionizing women’s healthcare. 

From gynecology and menopause to sexual health and medical aesthetics, our centers provide a safe, trusted space for our patients to address all their health concerns shame and stigma-free. 

We offer in-person and virtual care with an expert team of board-certified OBGYNs, healthcare providers, aestheticians, and a vast network of referral partners.

By joining HerMD, you are joining a passionate team on a mission to educate, advocate for, and empower our patients. We hope you join us on our mission!

Work Schedule

  • Monday, Wednesday, Thursday, Friday - 8:00am - 4:30pm; Tuesday - 11:00am - 7:00pm

Job Location

  • Carmel, IN

Requirements

Medical Assistant / Receptionist Requirements

  • CMA, RMA, or CCMA certification required

  • BLS certification required

  • Strong customer service skills

  • High level of professionalism

  • Ability to multitask

  • Excellent written and verbal communication skills

  • Minimum of 2 years of gynecology experience is preferred

Physical Requirements

  • Able to sit, stand and move around for long hours at a time 

  • Must be able to work on computer for prolonged periods of time 

  • Must be able to lift 15 pounds at a time

Benefits

Benefits

  • 401(k) Safe Harbor Match Plan

  • Health, Dental and Vision insurance

  • Voluntary Short Term Disability (STD) and Long Term Disability (LTD)

  • Life Insurance

  • Paid Time Off (PTO) and Paid Holidays

  • CME time off & expense reimbursement

Job Tags

Holiday work, Full time, Temporary work, Remote job, Monday to Friday,

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