HerMD is seeking a full-time Medical Assistant (CMA preferred) to perform various office and clinical duties to keep our women’s healthcare practice running efficiently in Carmel, Indiana!
As a physician-founded practice, we understand the challenges medical providers experience daily. HerMD is resurrecting the patient-provider relationship, allowing our Medical Assistants to spend quality time with each patient and a sustainable work-life balance.
We’re looking for mission-driven providers, who are looking to build life-long careers with us.
Our Medical Assistant / Receptionist will work directly with healthcare practice staff with administrative and clinical duties.
Assist physicians and the medical staff by performing administrative and clinical duties
Record patient medical history and maintain patient records
Assist in basic examinations
Assist with in office procedures
Prepare treatment rooms for patient exams
Clean and sterilize medical equipment
Assist the office manager in maintaining medical inventory and placing orders for new materials as needed
Mastery of electronic medical records and chart procedures in accordance with the practice standards
Inventory and log all incoming medication samples and medication logs
Respond to patient portal messages and phone calls according to clinic policy
Opening and closing office
Greeting and assisting patients and visitors
Answering phones and returning messages Routing messages to appropriate channel
Entering tasks into the EMR system and maintaining incoming faxes
Checking in/out GYN and/or MedSpa patients and providing them with appropriate paperwork/consents
Ensuring patient paperwork is completed thoroughly
Confirm appointments and ensure proper benefit eligibility verification information is included
Scanning and uploading patient insurance/license and confirming eligibility
Collecting copays and reminding patients of balances and collecting payments
Scheduling/Rescheduling patients for follow up appointments
Keeping reception area clean and sanitizing front desk area and office supplies
Monitoring bathroom supplies
Monitoring and updating of multiple software program/apps used at the front desk
The care that patients deserve is here. At HerMD , we are revolutionizing women’s healthcare.
From gynecology and menopause to sexual health and medical aesthetics, our centers provide a safe, trusted space for our patients to address all their health concerns shame and stigma-free.
We offer in-person and virtual care with an expert team of board-certified OBGYNs, healthcare providers, aestheticians, and a vast network of referral partners.
By joining HerMD, you are joining a passionate team on a mission to educate, advocate for, and empower our patients. We hope you join us on our mission!
Monday, Wednesday, Thursday, Friday - 8:00am - 4:30pm; Tuesday - 11:00am - 7:00pm
Carmel, IN
Medical Assistant / Receptionist Requirements
CMA, RMA, or CCMA certification required
BLS certification required
Strong customer service skills
High level of professionalism
Ability to multitask
Excellent written and verbal communication skills
Minimum of 2 years of gynecology experience is preferred
Physical Requirements
Able to sit, stand and move around for long hours at a time
Must be able to work on computer for prolonged periods of time
Must be able to lift 15 pounds at a time
Benefits
401(k) Safe Harbor Match Plan
Health, Dental and Vision insurance
Voluntary Short Term Disability (STD) and Long Term Disability (LTD)
Life Insurance
Paid Time Off (PTO) and Paid Holidays
CME time off & expense reimbursement
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