We are seeking a Medical Phone Scheduler to join our team! Looking for someone outgoing and bubbly, with patience and empathy for others. Must have previous experience with phones and customer service. We are a very successful, but extremely busy Family Practice with an extremely high call volume! We need strong, resilient, confident personalities!
Epic software experience preferred.
Job duties and responsibilities include, but are not limited to:
Scheduling appointments for patients.
Answering telephones promptly and in a polite and professional manner.
Obtaining and entering accurate demographic and insurance information.
Answering questions and sending messages to providers on behalf of patients.
Reviewing and responding to patient emails.
MUST HAVE MEDICAL AND HIGH CALL VOLUME EXPERIENCE.
This position is remote, but will require 3-4 weeks of training IN OFFICE.
Must have excellent grammar, spelling and punctuation.
Fantastic work culture! We don’t just say we value our team, we prove it!...of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We're making waves: on CNN ( in WaPo ( at the Fed ( is even a new Medicare billing code ( for Community Health Workers that is modeled after IMPaCT. We're changing...
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