Middle Salesforce Business Analyst Job at EPAM Systems, Inc., Remote

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  • EPAM Systems, Inc.
  • Remote

Job Description

Middle Salesforce Business Analyst Description

We are seeking a Salesforce Business Analyst to join our team and enhance our media process execution using Cloud technology.

The ideal candidate will have a comprehensive understanding of the media industry and be adept at delivering customer experience-driven solutions. The primary role of this Business Analyst will be to perform business analysis, prepare detailed user stories, and manage project requirements from inception to completion.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

#LI-DNI

Responsibilities

  • Develop and maintain a prioritized backlog of EPICs aligning with long-term business objectives
  • Collaborate with stakeholders to document major features and functionalities as EPICs
  • Adjust the backlog regularly in response to new priorities or implementation feedback
  • Analyze different user types (personas) interacting with the platform
  • Map out each persona’s specific needs, behaviors, and expectations to platform features
  • Facilitate workshops to validate and refine persona definitions and alignments
  • Work with architects and development teams to define Business Process Architectures at two levels
  • Ensure business processes are well documented and configured for enhanced efficiency and user satisfaction
  • Provide consultative support for BP architecture configurations using best practices
  • Decompose EPICs into manageable user stories detailing necessary features and functions
  • Define clear acceptance criteria for each user story to aid testing and validation
  • Conduct agile ceremonies focusing on refining and adjusting user stories based on feedback

Requirements

  • At least 2  years of Salesforce experience
  • Proficiency in preparing requirements and crafting user stories
  • Strong presentation skills
  • Salesforce Admin certification
  • Understanding of media process execution
  • English proficiency at B2 level or higher

We offer

  • Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
  • Medicina Prepaga (It covers the collaborator and direct family group)
  • Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
  • Discounts card
  • English Training (English lessons, twice per week)
  • Training Program (Access to multiple customized training plans according to the needs of each role within the company)
  • Marriage bonus (The company doubles the allowance established by law that ANSES offers)
  • Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
  • External Agreements and Discounts
  • Vacations: 14 calendar days a year

By ing to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy.

Job Tags

Remote job,

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