Job Description
CTO Senior Systems Engineer Job Description
DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering,
technical, implementation support, process design and service design package documentation for the
Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center
agent/supervisor functional requirements that require a skilled technical engineering resource. This
resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony
Services staff. In addition, this resource will provide engineering and technical support for the Cisco
Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).
Required Technology Skill Set:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connection (CUC): 5+ years
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