Job Description

Job Description and Duties

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. 

This advertisement is for a Office Technician (T) position.  Located at the California Institution for Women in Corona, San Bernardino.

Note: Main communication for this position will be through email.  Please ensure you have a valid email address on your application.

*Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Must be indicated on the application you are applying for a training and development assignment if not indicated you will not be considered.

*Limited term 12 months; may be extended up to 24 months or become permanent.

Under the direct supervision of the Chief Deputy Warden or designee and under the lead of the Associate Governmental Program Analyst (AGPA) and Correctional Counselor II (CC II) (Supervisor) Grievance Coordinator, the Incarcerated Persons Grievance Office, Office Technician (OT) (Typing) is responsible for typing, filing, assisting with the maintenance of the Office of Grievance Tracking (OGT) located in the Strategic Offender Management System (SOMS) and arranging Incarcerated Person clarification interviews requested by the Centralized Screening Team (CST) located within the Office of Internal Affairs (OIA).  Specific duties include but are not limited to the following.

Assist in initiating and completing all paperwork necessary for attorney client clearances and visit requests. Assist in arranging and coordinating depositions for attorneys and their Incarcerated Person clients.  Maintain a master roster of cleared attorneys and their support staff.  Assist with service of legal documents as needed and process and track all Incarcerated Person Proof of Service documents.  Monitor housing unit posters assuring compliance.  Receive, process, route requests for document reproduction.  Assist in preparing, logging and scheduling maintaining/and offering Incarcerated Person notary services.

You will find additional information about the job in the .

Working Conditions

This is a Correctional Institution open 24 hours/7days a week, all positions will be office centered.

This is a correctional facility; you will come in contact with incarcerate person(s).

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

When submitting supporting documents, PDF file format is preferred.  

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.   

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and oral communication skills.
• Must be able to work in a prison setting.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, and the CalPERS website,

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Applicant Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "from" dates (month/day/year)

• Hours worked per week

• Private sector job titles

• Supervisor name and phone number

• Job duties performed

• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please answer the below Statement of Qualifications (SQQ) questions in 2 pages or less, in Courier New 12-point font. Please include the questions in your responses. Applications submitted without an SQQ, without directly answering the questions, or the submission of a cover letter or resume in lieu of a SQQ is not acceptable and will result in automatic disqualification. After thorough review of the duty statement. To avoid any errors please submit your SOQ as a PDF.

  1. Please give an example(s) of how you prioritize multiple assignments.

  2. What do feel are the most important skills in a clerical setting?

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