Part Time IT Tech Support Job at Global Channel Management, Inc., Indianapolis, IN

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  • Global Channel Management, Inc.
  • Indianapolis, IN

Job Description

Part Time IT Tech Support needs 2+ years' experience
Part Time IT Tech Support requires:
-Monday's and Thursday's from 6:00 pm EST to 3:00 am EST
-3-4 weeks during normal business hours (7:30 am EST-4:30 pm EST) Monday through Thursdays

Part Time IT Tech Support duties:
-Install, repair, maintains, replace, and/or fixes hardware and software and assists with end user configuration.
- Incorporate external ideas into work to improve productivity when possible and appropriate.
-Communicate and share technical discoveries and improvements.
-Resolves incidents (Trouble Tickets) and change requests (CRs) within committed service levels.
-Collects meaningful information required to resolve incidents raised by business partners or system users.
-Executes change requests in compliance with local change control procedures.
-Supports the recording and reporting of status of items and modification requests.
Employment Type: Part-Time
Salary: $ 28.00 Per Hour

Job Tags

Hourly pay, Part time, Local area,

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