HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
More details about the benefits we offer can be found at .
Responsibilities:The Patient Advocate Supervisor will assist managers and individuals within their team to meet performance targets, deliver excellent customer service, and achieve desired business objectives while adhering to their individual productivity requirements. The Patient Advocate Supervisor will assist and monitor activities within their team as assigned by their manager and escalate as needed.
Essential Duties and Responsibilities
In this role you may work with. . .
Required Knowledge, Skills and Qualifications
High school diploma
Ability to multi-task while given competing priorities
Ability to communicate in an empathetic, compassionate, and professional demeanor at all times
Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
Ability to analyze problems and resolve issues in a rapid, direct and complete manner
Demonstrates short and long-term persistence in meeting objectives and personal development
Ability to adapt to new systems and changes as required and apply guidelines/procedures
Excellent communicator with an uplifting and personable manner with outstanding phone etiquette
Excellent written communication skills with success in providing notes, updates, and written communications via computer systems
Excellent data-entry skills and proven ability to navigate multiple computer screens
Preferred Knowledge, Skills and Experience
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
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