Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

JBL New York City

Chief of Staff / Head of Operations at a Dental Office Job at JBL New York City

 ...Were Hiring: Chief of Staff / Head of Operations Join me as my...  ...the intersection of strategy, execution, people, and culture. You will...  ...partnering closely with a CEO and amplifying the impact of the...  ...not building another dental office. We are shaping a new category... 

Ko-Kwel Casino Resort Medford

Lead Cage Supervisor Job at Ko-Kwel Casino Resort Medford

 ...of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! BASIC FUNCTION ( the primary purpose of this... 

Inspired Go

Delivery Driver Job at Inspired Go

 ...We Are: Inspired Go is one of the fastest-growing meal delivery services. Our goal is to make healthy eating easy and affordable...  ..., and bright individuals to join our delivery team as independent contractors. Why deliver with us? Guaranteed income, no waiting... 

Global 1 Logistics LLC

Delivery Driver - Independent Contractor (Own vehicle required) Job at Global 1 Logistics LLC

 ...Description We are seeking a reliable and dedicated owners/operator Delivery Driver to join our team. Individuals must have their own cars,...  ...NC, Mooresville, and cities surrounding Charlotte Metropolitan area Company Description All hires are 1099 contractors... 

Mayo Clinic

Anesthesia Tech - Supplemental Job at Mayo Clinic

 ...FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The anesthesia technician supports anesthesia providers and medical/surgical teams by assisting with activities essential to patient assessment,...