Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Serigor Inc.

Project Manager - Project Lead (Onsite) Job at Serigor Inc.

 ...Job Title: Project Manager - Project Lead (Onsite) Location: Columbia, SC Duration: 12 Months Job Description:...  ...internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed... 

Aramark

Marketing Manager - Tulane University Dining Job at Aramark

 ...campaigns, including oral and written presentations, to various target groups. Support Business Development with Request for Proposal...  ...program differentiation Availability to occasionally work nights, weekends and non-traditional hours At Aramark, developing new skills... 

Ascension Health

Patient Care Technician CNA PCT - Telemetry Job at Ascension Health

 ...*Department:** Telemetry+ **Schedule:** Part time, Day shift, 7:00 a.m. to 7:30 p.m. Every other weekend, rotating holidays.+ **Hospital:** Ascension Alexian Brothers+ **Location:** Elk Grove Village, Illinois+ **Salary:** $18.00 - $22.16 per hour**Benefits**Paid... 

Zhongyi Huarui (Qingdao) Energy Equipment Co., Ltd.(Z)

Spanish Translator Job at Zhongyi Huarui (Qingdao) Energy Equipment Co., Ltd.(Z)

Language Requirement: Proficiency in Spanish as a working language with fluent oral expression.Be willing to work overseas for a long term.Have more than 3 years of long-term overseas work experience.Solid professional foundation, familiarity with local culture, good... 

Dart Container

Industrial Design Intern Job at Dart Container

 ...Are you passionate about creating innovative, user-centered product designs? We are looking for a motivated and creativeIndustrial Design...  ...~ Presentation: Presenting design concepts and prototypes to internal teams and clients. ~ Market research: Staying up to date on...