Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Rittenhouse Markets

Supermarket Front End Shift Supervisor Job at Rittenhouse Markets

Rittenhouse Market is seeking qualified applicants to join our team of Front End Shift Supervisors. Provide shift leadership to ensure smooth operation of the Front End Team and accurate cash handling . Ensure a positive guest experience by providing courteous, friendly...

Humana

Agent Support Representative Job at Humana

 ...our caring community and help us put health first**The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist... 

RSM US LLP

TAS Supervisor - Financial Due Diligence - Healthcare Job at RSM US LLP

 ...and site visits while interacting with top-level management to obtain pertinent...  ...evaluate their acquisition decisions and financing requirements Uses various software tools...  ...rsmus.com. RSM does not intend to hire entry level candidates who will require sponsorship... 

A2e Technologies

SR. FPGA Design Engineer w/Active Clearance Job at A2e Technologies

 ...Title: FPGA Design Engineer Location: San Diego (Onsite) Term: Contract Duration: Long Term Start: ASAP Required: Active Clearance Requirements ~10+ years experience FPGA Design Engineer, ~ .Strong VHDL Skills, ~ Deep experience with... 

Sophos

Product Legal Program Manager Job at Sophos

 ...Role Summary Reporting to the Director of Product Legal, this role will support Sophoss Legal Department by managing and guiding key processes across product development, deployment, and intellectual property matters. Reporting to Director of Product Legal this role...