Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Peregrine Team

Site Technician Job at Peregrine Team

 ...Peregrine Team is hiring Site Technicians in Claude, TX. This is a full-time, contract-to-hire opportunity offering full benefits...  ...power activation Remove debris such as wire shavings, dust, fingerprints, and residue from copper and internal components Vacuum... 

The Children's School

Assistant Preschool Teacher- Part-Time Job at The Children's School

 ...The Childrens School (TCS) is looking for a part-time Assistant Teacher to join our welcoming, small, supportive preschool community!...  ...and Spring Break. There may also be opportunities to work in our summer camp program and return in Fall 2026. The hours are family/... 

Gpac

Paint Estimator: $90K-$120K Job at Gpac

JOB DESCRIPTION: $90K-$120K SEEKING COMMERCIAL PAINT PROJECT MANAGER/ESTIMATOR GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced... 

Havasu Landing Casino

Night Auditor Job at Havasu Landing Casino

 ...Experience working at a hotel front desk required Experience as a night auditor preferred Must be able to work weekends, graveyard shifts, holidays, and nights DUTIES AND RESPONSIBILITIES : Process guest registration, including posting of payment due... 

Bechtel

Mechanical Handling Engineer Job at Bechtel

 ...Relocation Authorized: National - Family Telework Type:Part-Time Telework Work Location: Richland, WA Salary Range:...  ...Job Summary: You will be working as a member of the Mechanical Handling Engineering group designing and supporting complex mechanical equipment...