Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

GIC

AVP/VP, Portfolio Manager, External Managers - Equities Job at GIC

 ...GIC is one of the worlds largest investors and sovereign wealth funds. With over 2,000 employees across 11 locations around the world,...  ...opportunities and co-investments. Help manage portfolios of hedge fund and long-only managers, and source ideas from those exchanges... 

Flight Path Creative

Search Engine Advertising / Paid Search (PPC) Manager Job at Flight Path Creative

Job SummaryThe PPC / Paid Search Manager is responsible for implementing Pay Per Click media strategies for clients. The PPC Coordinator can quickly understand, manage, and support initiatives that will contribute to the goals and success of client campaigns.Key Functional... 

Panda English Education

Native English Teacher Job at Panda English Education

- must have a passport from a native English speaking country, according to Foreign Expert Bureau rules - must be between 22 and 50 yrs old- must have a university degree (notarized)- teaching certificate (notarized) or 2 years experience,- criminal background check... 

TLC Healthforce

Travel Licensed Practical Nurse LPN Job Job at TLC Healthforce

Embark on a transformative journey as a Licensed Practical Nurse (LPN) in the state of Washington, with a focused assignment in Tacoma...  .... This role isnt limited to a single location; our nationwide travel program provides opportunities to work across the United States,... 

Openkyber

Junior Cloud Engineer Job at Openkyber

 ...Job Title: Cloud Platform Engineer LOCATION: Miami, FL Onsite day 1 (4x a week onsite) DURATION: 6 months + extension REQUIRED SKILLS AWS Infrastructure-as-Code (IaC) principles, GitOps methodologies, and cutting[1]edge observability tools 5+ years...