Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

DCH Health System

Ultrasound Technician - RDMS Job at DCH Health System

$10,000 Sign-on Bonus full-time He/she performs diagnostic ultrasound exams as ordered under the supervision of a radiologist. He/she will train personnel as directed by Imaging Services Department Manager or Director. Responsibilities Performs ultrasound studies... 

Luxus

Interior Architect / Interior Designer Job at Luxus

 ...Interior Architect / Interior Designer Shape the Future of Interior Spaces Are you a talented and passionate designer with a deep understanding of both architecture and interior design? Do you thrive on creating spaces that are not only beautiful but also functional... 

Gpac

Paint Estimator: $90K-$120K Job at Gpac

JOB DESCRIPTION: $90K-$120K SEEKING COMMERCIAL PAINT PROJECT MANAGER/ESTIMATOR GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced... 

Home Work Staffing

Part-Time Weekend Nanny Job at Home Work Staffing

 ...old, You should also be comfortable with light house management. Pay: $30 per hour Start date: ASAP Hours:6:30am-2pm Saturday and Sunday, Guaranteed 17 hours every weekend Looking for a long term commitment Requirements : Valid driver's license and... 

The Ohio State University Wexner Medical Center

Physician - Department of Psychiatry and Behavioral Health, Clinical Addiction Psychiatrist (... Job at The Ohio State University Wexner Medical Center

 ...will transfer to your application. Job Title:Physician Department of Psychiatry and Behavioral Health, Clinical Addiction Psychiatrist (Open Rank/Track Faculty)...  ...Department The Ohio State University College of Medicine and the Wexner Medical Center seek a clinical...