Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

National Association of Black Journalists (NABJ)

Anchor Reporter Job at National Association of Black Journalists (NABJ)

 ...8 (NBC) / Central Coast ABC / Estrella TV Costa Central, part of Hearst Television, has an exciting opportunity to join our News Team. The Anchor/Reporter is someone who can bring the energy of live reporting to our anchor desk. In addition to credibility, poise, and personality... 

DataClover

Experienced Automotive Technician Job at DataClover

 ...Check/drug screen Experience level: ~1 year Ability to commute/relocate: ~ Santa Barbara, CA: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: ~ dealership or independent repair facility:... 

Exelon

Construction Order Clk | C&M OH | Mount Prospect Job at Exelon

 ...safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd),... 

DATTCO

School Bus Driver Job at DATTCO

 ...throughout Connecticut and Rhode Island. Learn more about us at www.dattco.com.What We Offer:~Competitive compensation. We pay for experience.~You will love our culture! We treat you like family, not a number.~Part-time work schedule of 20 to 30 hours per week.... 

Greystar

Leasing Agent Job at Greystar

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South ...