Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Clean Earth

CDL Yard Driver Job at Clean Earth

 ...and certification~ Overtime opportunities~ Ability to be cross-trained into different roles In this role, the Switchyard Driver will be responsible for transporting waste and hazardous materials to and from the TSDF, 10-day and Transportation garage, in... 

Altair

CAD Designer - 3Dx Job at Altair

 ...Transforming the Future with Convergence of Simulation and Data CAD Designer - 3Dx Job Summary Our client in Dearborn, MI is looking for a CAD Designer 3Dx. This is a contract position. What You Will Do Retrieve customer supplied data as starting point... 

Rooted Talent Solutions

Customer Service Representative (Remote) Job at Rooted Talent Solutions

 ...are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering...  ...varies by client program. Why Join Us ~100% remote work from home. ~ Opportunity to choose your own schedule in 30-minute... 

Department of Consumer Affairs

Clerical Technician Job at Department of Consumer Affairs

 ...Contractors State License Board is currently recruiting for an Office Technician (Typing) in the Enforcement Division San Bernardino...  ...privilege or license, added to the drivers DMV record. Fingerprinting: Chapter 2, section 154.3 California Business Professions Code... 

Safeway Oil Change & Automotive Services

Service Manager Job at Safeway Oil Change & Automotive Services

 ...Automotive Service Manager. Safeway Oil Change & Automotive S ervice. Employment Type: Full-Time. Compensation: $70,000 to $90,000 plus per year. We are looking for a Working Service Manager/ Diagnostic, Repair Technician to join our team! That wants a career...