Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Robert Half

Data Entry Clerk Job at Robert Half

 ...with an engineering company in Pasadena who are looking for a Data Entry Clerk to support their team. You'll be required to update documents...  ...are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired... 

A & Associates

General Labor Worker - Immediate Start (Bunnell, FL) Job at A & Associates

Laborer Bunnell, FL Pay Rate: $14.00 per hour Schedule: Monday Friday | 8:30 AM 4:00 PM Job Type: Full-Time, Temporary About A & Associates A & Associates, Inc. is a nationally recognized staffing agency with more than 10 offices across the United...

Therapeutic Learning Consultants

ABA Behavioral Technician | Hayward Job at Therapeutic Learning Consultants

 ...have immediate openings, part-time or full-time, for entry-level and experienced Behavior Technicians. We offer paid training...  ...your Behavior Technician certification. Bachelor's Degree or enrollment in Psychology, Education, or a related program preferred. At least... 

Transporting Logistics

Local CDL A Truck Driver | Home Daily | Edwardsville Job at Transporting Logistics

 ...Kickstart your career with a fantastic local driving opportunity that includes a $3,000 sign-on bonus and consistent home time....  ...touch freight and daily home time, making this an ideal role for drivers who value efficiency and work-life balance. Position weekly pay... 

Vertex Pharmaceuticals

Senior Medical Science Liaison - Nephrology (New York: Manhattan & Long Island) Job at Vertex Pharmaceuticals

 ...Health Care Providers/Professionals (HCPs) to ensure the appropriate dissemination of clinical and scientific information regarding Vertex' compounds in a timely, ethical and stakeholder-focused manner. The Sr MSL will contribute to shaping the medical plan by providing...