Patient Care Advocate Job at Serenity Healthcare, Jacksonville, FL

a1BPbzNWRnhEZXJzT2JCSmlDYUJ3OUNtMFE9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

PCA (Patient Care Advocate)

 

Serenity is seeking a Provider Assistant for our Nocatee office. Our Patient Care Advocates are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.  

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

Essential Job Functions 

  • Educate our patients on the treatment options Serenity provides. 
  • Gather, review, and verify all pertinent information in relation to the patient and their visit.  
  • Communicate directly with participating healthcare Providers regarding patient's care. 
  • Demonstrate compassionate support, attention, and assistance to patients. 
  • Assist Providers with any other relevant duties as needed. 

Benefits  

  • Competitive Pay 
  • Paid Orientation 
  • Medical, Dental, Vision, Life Insurance 
  • Generous Paid Time Off 

Qualifications  

  • High School Diploma or GED.   
  • At least 2+ year of full-time work experience   
  • Experience with confidently resolving common patient or customer concerns.  
  • Passion for helping others in a patient-centric culture.  
  • A quick learner comfortable in an innovative environment.  

About 

Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion for improving our patients’ lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.  

Learn More About Us   

Job Tags

Full time, Work experience placement,

Similar Jobs

Optimus Search

IT Support Engineer - Innovative VR & XR-Lösungen - München Job at Optimus Search

 ...Werde Teil des Teams und gestalte die Zukunft mit. Tasks Remote- und Vor-Ort-Support fr Hard- und Software Fehleranalyse und...  ...Unternehmen Flexible Arbeitszeiten mit Kernarbeitszeiten fr eine gute Work-Life-Balance Ein dynamisches, internationales Team mit... 

Arcadis

Geology/Environmental Science/Environmental Engineer Intern Job at Arcadis

 ...deliver more impact together. Role description: Arcadis is seeking a detail oriented, well organized, dependable Geology or Environmental Science or Environmental Engineering intern to join our Hillsborough, NJoffice in Summer 2026. This internship opportunity... 

CMA CGM

Cargo Flow Anaylst Job at CMA CGM

 ...fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Groups shipping and logistics expertise to bring humanitarian... 

StaffDash

Travel Paramedic Job at StaffDash

 ...Position: Paramedic Location: Port Arthur, TX Job Type: Travel Assignment Overview: Join a private EMS company providing 911 emergency services and inter-facility transfers (IFTs) in Port Arthur, TX. This is a 16-week assignment designed for experienced... 

mylife2liveinc

Medical Billing and Coding Specialist Paid Internship Program Job at mylife2liveinc

 ...wave, which begins on9 September 2019 , to become Certified Medical Billing and Coding Specialists for a new client! Join us today...  ...,college classes, disabilities, and so much more! PAID internship! What you receive from Code Life MD: All of your lessons...