Job Description

Job description

In search of positive and professional Client Services Representatives for a luxury pet hotel. Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Spot On Veterinary Hospital & Hotel currently resides in a state-of-the-art 16,000 sq ft building on the border of Old Greenwich and Stamford. Additionally, we are opening our second facility in Westport this Summer! We are looking for a select group of people to join us in our next phase of growth.

Our ideal candidates will be self-motivated, and possess a passion for client relationships, with the understanding that we function as a highly supportive close-knit team.

We have FT and PT positions available. The Client Services Representative performs a wide range of administrative activities related to exceptional patient care and outstanding client service. Duties to include but not limited to:

• Acting as the first line of customer service - by phone, email, and in person;
• Financial management
• Marketing

Requirements

• A passion and a dedication to providing an exceptional client experience to every client, every time;
• Experience within the Veterinary Industry;
• Excellent communication and organizational skills- Ability to work well in a high-energy, fast-paced environment, wearing many hats without getting overwhelmed;
• Friendly, upbeat, positive attitude and enjoys working with others and the public;
• Willingness to work at either the Stamford or Westport locations 

About Us

Inside our expansive 16,000 sq ft building is a state-of-the-art Veterinary Hospital providing veterinary care for every stage of a pet’s life, including not only preventative medicine but specialty medicine as well. A luxury pet hotel is housed inside Spot On Veterinary offering magnificent suites appointed with all the amenities of the home including beds, TVs, and access to our Doggie Daycare space for added enrichment during a pet’s stay. We have a Spa as well offering everything from a quick freshening up to expert all-breed grooming.

Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Application Instructions

If you think you may be a good fit, please send a cover letter and resume. Please include your last name in the file names of your attachments. Please include the words “Amazing Client Service” in your cover letter so we know you read this all the way through to the end.

Job Type: Full-time

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