Job Description

Product Specialist Responsibilities include :

• Provides a pressurefree ownership experience. One that helps guests better understand the operation benefits and value of Honda innovations and engineering advantages. This higher degree of understanding will help guests better appreciate their vehicles which in turn create a stronger emotional connection to the brand.
• Assesses customer knowledge and priorities to personalize the ownership experience.
• Explains and demonstrates vehicle features and technologies focusing on customer comfort level and retention.
• Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features and benefits.
• Keeps abreast of new products features accessories etc. and their benefits to clients.
• Follows up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations.
• Directs customers to additional information resources.
• Delivers a delightful ownership experience.

Duties also could include :

Service support:

• Visits the customer lounge to introduce services and share valuable vehicle technology insights with customers.

Additional customer and indealership support:

• Trains the sales and service staff on key technologies and how to best explain and demonstrate them to a customer.
• Conducts new owner clinics.
• Answers product questions on the telephone and during walkins.
• Troubleshoots vehicle technology features.

Salary: $20.00 / hour 

(The Product Specialist has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $20.00 / hour.)  

Qualifications :

Requirements:

• High school diploma or equivalent.
• Ability to perform at a minimum volume according to dealership standards.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass preemployment testing to include background checks MVR drug test credit report and valid drivers license. 

Additional Information :

Its time to make the most important move of your career .   From our cooperative teambased approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines

Remote Work :

No

Employment Type :

Fulltime

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