Job Description

Project Manager II MSH HSO Quality FT Days 

The Project Manager is a highly-motivated individual with excellent problem-solving and communication skills looking to join a vibrant work environment in a maturing and evolving Health System. He/she will focus on new and existing initiatives and work collaboratively with leadership and staff across hospitals, departments and service lines to manage projects aligned with the Health System’s quality, patient safety and overall patient experience goals. The Project Manager will work closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner in order to achieve goals. The Project Manager will plan, manage and execute performance improvement plans and activities in support of the Health System Chief Medical Officer.

RESPONSIBILITIES : 

• Provide project management support to system-wide projects related to the quality, patient safety and patient experience outcomes of the member hospitals of Mount Sinai Health System. Identify major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan.  Utilize project management tools and methodologies to track and communicate status of projects.
• Provide direction and regular updates to the project team, ensuring the team is informed of all project changes, decisions and metrics that may affect the success of the project. Develop appropriate communication plans and strategies to ensure information is openly communicated.
• Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.
• Develop and oversee the processes associated with process and outcomes measurement, data tracking and data reporting. Ensure the utilization of clinical and administrative data to support the identification of quality issues and improvement opportunities, drive prioritization and enhance decision-making and monitoring. Perform ad hoc analyses as needed to support project planning and implementation.
• Establish and maintain collaborative relationships within the system in order to obtain information and content from leaders and front-line staff to foster successful project completion.
• Develop and manage best-practices and tools for improvement, plan execution, and project management.  
• Coordinate project site monitoring activities, and may participate in site monitoring associated with initiation, closeout, and audit visits as required.
• I nitiates and maintains strategic relationships with stakeholders inside and outside the health system (e.g. physicians, cross-functional partners, payers, suppliers, community representatives) to advance clinical and business goals.
• Translates strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
• Facilitates coordination of all elements which support project work (meetings, agendas, deliverables, etc.). Maintains/updated schedules and calendars. Provides logistical support as needed. Establishes work plans and staffing for each phase of project, and arranges for recruitment or assignment of project personnel. 
• Actively maintains a broad awareness of the internal and external environment by accurately perceiving organizational, political, and social dynamics; proactively navigating the stakeholder environment to avoid unwanted or unproductive reactions and consequences.
• Ensures all staffing requirements and allotment of available resources to various phases of project are met. May contribute to the performance evaluation of the employees associated with the project and may evaluate vendors and consultants and their effectiveness and ability to deliver as promised.
• Remains informed of changing applicable regulations which may affect project objectives, goals, progress and/or timelines. Alters project plan accordingly.
• Performs other related duties

GENERAL SKILLS:

• Demonstrated success in the use of data-driven methodologies, analytics and statistics to meet goals 
• Strong understanding of and ability to perform in a data-driven environment 
• Excellent organizational skills, analytical in nature with a curiosity towards solving complex problems, and strong attention to detail
• Demonstrated agility in an ever growing and fast paced work environment
• Excellent interpersonal and communication skills, both oral and written
• Professional attitude – comfortable working in a corporate setting populated by diverse types of people and able to maintain poise and a sense of humor in stressful situations
• Proven ability to work both independently on projects and as part of the larger team
• Makes decisions based upon a mixture of analysis, experience, and judgment in a timely manner. 
• Demonstrates resourcefulness and a "can-do" attitude when faced with challenges or problems.
• Organizes and prioritizes work to ensure focus on high impact/value-added activities.
• Consensus builder among teams and cross functional groups with differing objectives and priorities.

• Completion of Master's Degree Strongly Preferred 
• Bachelors degree or greater preferred, or combination of applicable experience and education
• 5+ years experience with Masters degree; 7+ years with Bachelors degree, of prior healthcare industry experience required, preferably in the areas of project management, change management, health care delivery re-design or integration, health policy reform.

Non-Bargaining Unit, M1M - HSO QUALITY SERVICES - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $78000 - $138490.92 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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