Job Description

We are seeking a Quality Manager to build and maintain the quality framework, procedures, and systems that ensure consistent product performance and customer satisfaction. This role will shape internal quality processes, lead continuous improvement initiatives, and collaborate across departments to elevate quality standards as the company works toward achieving industry quality certifications.

The ideal candidate is experienced in implementing structured quality systems, driving corrective actions, supporting audits, and developing documentation that enhances consistency, training, and compliance.

Key Responsibilities

Quality System Development

• Create, document, and maintain internal quality procedures and standard work instructions.
• Develop and manage the Quality Manual and all supporting documents.
• Establish consistent processes for quality reporting, documentation control, and auditing.

Root Cause & Corrective Action

• Investigate customer returns, internal defects, and nonconformances (NCRs).
• Lead root-cause and corrective-preventive action activities (RCCA/CPA).
• Validate the effectiveness of corrective actions and ensure long-term resolution.

Cross-Functional Quality Support

• Partner with engineering, operations, and manufacturing teams to improve quality performance.
• Support process engineers in implementing statistical methods and quality tools (FMEA, SPC, MSA, etc.).
• Assist teams with developing acceptance criteria, test procedures, and documentation.

Audits & Certification Support

• Participate in internal audits and prepare documentation for external audits.
• Coordinate readiness activities for industry certifications (e.g., AS9100, ISO 9001, NADCAP).
• Conduct supplier audits and maintain supplier quality requirements.

Supplier & Customer Quality Management

• Manage quality communication with suppliers, customers, and internal stakeholders.
• Maintain and update the Approved Supplier List.
• Review contract quality requirements and ensure proper flowdown.

Continuous Improvement

• Identify opportunities for process improvement and lead quality-driven initiatives.
• Assist with failure analysis, MRB activities, and nonconforming material disposition.
• Support development of training materials to improve consistency across teams.

What We're Looking For

• Bachelors degree in Mechanical, Industrial, Manufacturing, Aerospace Engineering, or a related field.
• 5+ years of relevant quality engineering or quality management experience.
• Experience working within ISO 9001, AS9100, or other regulated quality management systems.
• Ability to develop and revise quality procedures, work instructions, and technical documents.
• Proficiency with Microsoft Office or equivalent productivity tools.
• Ability to work in a fast-paced, dynamic environment and collaborate across multiple teams.

Bonus Qualifications

• Previous Quality Manager/Engineer experience in an AS9100-certified facility.
• Direct involvement in achieving or maintaining certifications such as ISO 9001, AS9100, or NADCAP.
• Experience with lean methodologies, safety initiatives, or compliance programs.

Strong background in authoring or revising technical quality documentation

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