Job Description

Are you a talented multitasker who enjoys interacting with people and thrives in a fast-paced environment? If so, you could be a great addition to our team! We’re looking for a positive and professional front desk administrator to be the face of our business. This is an outstanding opportunity for someone who is highly motivated, detail-oriented, and who enjoys working with people. You’ll welcome clients, direct phone calls and emails, sort and deliver mail, schedule meetings, maintain office supplies, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today! The most important quality we are looking for is interpersonal skills -- we need our first point of contact to inspire trust and warmth with our potential and current clients. As such, pleasant phone manners and customer care are the main qualities we are looking for. You will be the voice of our company, the first person to give them an impression of our values. Therefore, you will be the most important member of our team every time a client calls our office. Something that sets us apart from other law firms is our dedication to process. Our team is most comfortable with task lists, deadlines, and, above all, replicable processes. We need someone who is like-minded. If you prefer improvisation and flying by the seat of your pants, you will not be happy working with us. But, if you get reassurance with set rules and know what to expect (to a reasonable degree), then you will flourish with us. If having interpersonal skills is the most important aspect of your job, being a process-driven person is a close second. As we are a (mostly) paperless firm, strong computer skills are required. The age of Covid has taught us that having the ability to adapt and change with the needs of the Firm is also highly important. All of our team members need to be innovative and comfortable with change. We are a growing company, and we would love for you to grow with us! The McKenzie Law Firm has a proud history of fully utilizing its employees' talents and encouraging growth within the company, so if you are ambitious and are interested in gaining traction with an up-and-coming law firm, this could be your chance to join a wonderful team. If this sounds like you, apply today! Responsibilities:

• First point of contact for new clients
• Managing leads and prospective clients to ensure a quality experience with our firm
• Responding to inquiries via email, online bookings, or phone calls
• Scheduling meetings for two attorneys and three paralegals
• Greeting clients and preparing for meetings
• Printing and organizing client documents for meetings
• Scanning and saving digital files to the appropriate location
• Ordering and handling office supplies
• Shredding sensitive documents
• Creating links and initiating virtual meetings
• Maintaining pleasant office environment
• Mailing confidential client or court documents
• Data entry, electronic and physical file management
• Other duties as requested

Qualifications:

• High school graduate, G.E.D. recipient, or equivalent
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Has previous experience with word processing programs and basic computer skills
• Well-versed in taking telephone calls and handling stressful situations
• At least one year of receptionist or administrative assistant, experience, or similar preferred

About Company: We are a small but busy law office with (mostly) pleasant clientele. We help clients achieve peace of mind with estate planning, which includes creating wills, trusts, powers of attorney, advance directives, and guardian nominations. We also assist with probate and trust administration and consult with people on small business matters. We strive to ensure that our work fits within normal business hours, and we never ask for nights or weekends. Maintaining the kind of work environment we desire requires employees who are calm, steady, and reliable. We are a growing company, and we would love for you to grow with us! The McKenzie Law Firm has a proud history of fully utilizing its employees' talents and encouraging growth within the company, so if you are ambitious and are interested in gaining traction with an up-and-coming law firm, this could be your chance to join a wonderful team.

Job Tags

Remote job, Night shift, Weekend work,

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