Job Description

STATEMENT OF THE JOB:

• Front Desk Management :
  • Greet and welcome visitors in a professional and friendly manner.
  • Direct visitors to the appropriate person or department.
  • Maintain a clean and organized reception area.
  • Assist Office Manager with duties as needed.
  • Enter and process new, renewed and existing memberships forms and requests including sending out the appropriate membership materials to foster continued outreach.
• Telephone & Communication :
  • Answer, screen, and forward incoming phone calls.
  • Take messages and ensure timely delivery to the relevant person.
  • Respond to basic inquiries and provide information about the company.
• Administrative Support :
  • Handle incoming and outgoing mail and deliveries.
  • Schedule appointments and manage meeting room bookings.
  • Maintain office supplies inventory and place orders as needed.
  • Assist with basic data entry and record-keeping tasks.
• Security and Protocol:
  • Monitor visitor access and issue visitor badges.
  • Follow security procedures and protocols.
• Skills and Qualifications:
  • Excellent verbal and written communication skills.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.).
  • Friendly, patient, and approachable personality.
  • High school diploma or equivalent (some roles may require additional education or experience).
  • Experience working within an office environment in an administrative capacity.
  • Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
  • Attention to detail and problem-solving skills.
  • To assist in fulfilling the other functions of the Membership Team in providing administrative support to those departments and staff running membership support services and programs.

JOB DETAILS:

• Non-Union Position.
• Part-Time Position.
• Hours: Saturday & Sunday: 8AM-4PM.
• Hourly Range: $16.50-$19.00.

Send resumes to Gavin Johnston at gjohnston@commonpoint.org

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.

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