SaaS Sales & Account Manager Job at AB Hires and Consulting, Cedarhurst, NY

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  • AB Hires and Consulting
  • Cedarhurst, NY

Job Description

A leading SaaS platform specializing in data integration and automation solutions is seeking a dynamic and results-driven Sales & Account Manager. This role will be responsible for driving sales growth, managing client relationships, and ensuring customer satisfaction and retention. The ideal candidate will have a strong background in SaaS sales, excellent communication skills, and a customer-centric approach.

Key Responsibilities:

  • Sales Generation: Identify, qualify, and develop new business opportunities to achieve and exceed sales targets. Conduct outbound sales activities, including cold calls, emails, and presentations.
  • Account Management: Manage and nurture relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
  • Customer Onboarding: Guide new customers through the onboarding process, ensuring they are set up for success with Dragin.io’s platform.
  • Product Demonstrations: Conduct product demonstrations and webinars to potential clients, showcasing the features and benefits of Dragin.io.
  • Proposal Development: Prepare and present detailed sales proposals, quotes, and contracts tailored to client needs.
  • CRM Management: Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
  • Market Research: Stay informed about industry trends, competitive landscape, and customer needs to effectively position Dragin.io’s solutions.
  • Feedback Loop: Collect and relay customer feedback to the product development team to contribute to the continuous improvement of the platform.
  • Reporting: Generate regular sales and account management reports for the direct manager, providing insights and recommendations for strategy adjustments.
  • Collaboration: Work closely with the marketing team to align sales efforts with marketing campaigns and strategies.
  • Trade Shows and Events: Attend industry trade shows, conferences, and networking events to promote the software, generate leads, and stay updated on industry trends.
  • Phone Call Management: Handle incoming and outgoing phone calls related to sales inquiries, customer support, and account management, ensuring prompt and professional communication.
  • Other duties as assigned

Qualifications:

  • Education: Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Experience: Minimum of 1-2 years of experience in SaaS sales and account management or similar field.
  • Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office Suite. Experience with [relevant tools or platforms related to Dragin.io].
  • Sales Acumen: Proven track record of meeting or exceeding sales targets and managing client accounts effectively.
  • Communication Skills: Excellent verbal and written communication skills. Ability to deliver compelling presentations and product demonstrations.
  • Customer Focus: Strong customer service orientation with the ability to build and maintain long-term relationships.
  • Problem-Solving: Strong analytical and problem-solving skills. Ability to understand client needs and propose effective solutions.
  • Organizational Skills: Exceptional organizational and time-management skills. Ability to manage multiple tasks and priorities simultaneously.
  • Team Player: Ability to work collaboratively with cross-functional teams.
  • Travel Ability: Willingness and ability to travel to attend trade shows, conferences, and client meetings as needed.

Salary: Competitive compensation package which includes a base salary plus commission, or a higher commission structure without base salary, depending on candidate preference and experience.

Job Tags

Base plus commission, Full time,

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