Job Description

THIS JOB CAN BE FOUND ON OUR EXCLUSIVE JOB BOARD , IT IS NOT A DIRECT ROLE AT AUGMENT JOBS.

Overview: We are looking for a motivated and technically skilled Sales Engineer to join our sales team. As an Sales Engineer, you will play a key role in driving sales growth by providing technical expertise, product demonstrations, and solutions consulting to prospective customers. Your primary focus will be on understanding customer needs, communicating the value proposition of our products and solutions, and supporting the sales team throughout the sales cycle. This role offers an exciting opportunity to combine your technical knowledge, sales acumen, and customer relationship skills to drive success in a dynamic and competitive market.

Roles and Responsibilities:

1. Technical Sales Support:

   • Collaborate with the sales team to understand customer requirements and technical specifications.
   • Conduct product demonstrations, presentations, and technical discussions with prospective customers.
   • Articulate the features, benefits, and value proposition of our products and solutions to address customer needs.

2. Solution Design and Consultation:

   • Assess customer environments and business challenges to design tailored solutions using our products.
   • Develop technical proposals, diagrams, and documentation to illustrate proposed solutions.
   • Provide recommendations and best practices to optimize the integration and deployment of solutions.

3. Proof of Concept (POC) and Pilots:

   • Coordinate and manage POCs and pilot projects to validate the functionality and performance of our solutions.
   • Work closely with customers and internal teams to ensure successful POC execution and evaluation.
   • Gather feedback and insights from POCs to refine solutions and address customer requirements.

4. Technical Expertise and Training:

   • Stay current with industry trends, product developments, and competitive landscape in solutions.
   • Develop deep technical knowledge of our products and maintain proficiency through training and certification.
   • Provide training and support to sales teams, partners, and customers on product features, capabilities, and benefits.

5. Customer Relationship Management:

   • Build and maintain strong relationships with key stakeholders, including technical decision-makers and influencers.
   • Act as a trusted advisor to customers, offering technical guidance and strategic insights.
   • Address technical inquiries, resolve issues, and facilitate communication between customers and internal teams.

6. Sales Support and Collaboration:

   • Assist in developing sales strategies, proposals, and responses to RFPs/RFIs.
   • Collaborate with marketing, product management, and engineering teams to align sales efforts with product roadmap and market needs.
   • Provide feedback and insights from customer interactions to improve product positioning and sales effectiveness.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (Master's degree preferred).
• Proven experience as a Sales Engineer, Solutions Engineer, or similar role in sales.
• Strong technical background with knowledge of infrastructure, networking, cloud computing, and software applications.
• Excellent presentation, communication, and interpersonal skills, with the ability to engage technical and non-technical audiences.
• Demonstrated ability to understand customer requirements and translate them into technical solutions.
• Experience in conducting product demonstrations, POCs, and technical workshops.
• Ability to work independently, manage multiple projects, and thrive in a fast-paced, collaborative environment.

Compensation:

• The salary for this position is competitive and includes a base salary plus commission or bonus structure based on sales performance.
• Benefits package includes health insurance, retirement plans, paid time off, professional development opportunities, etc.
• Additional perks may include stock options, remote work options, flexible hours, and more, depending on the company's policies.

Company Culture: Our company values innovation, collaboration, and customer satisfaction in delivering cutting-edge solutions. We offer a supportive and inclusive work environment where your technical expertise and sales skills as an Sales Engineer will contribute to our growth and success.

Application Process: If you have a strong technical background, sales experience, and a passion for driving business growth through solutions, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team.

This job description outlines the responsibilities, required skills, and compensation details for an Sales Engineer position. It emphasizes the critical role of providing technical sales support, designing solutions, conducting demonstrations, and driving customer engagement to achieve sales objectives in the sector. Adjustments can be made based on specific company needs and industry requirements.

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