Job Description

Summary:

As a Salesforce Business Analyst, you'll be part of a team delivering enterprise cloud technology solutions on the Salesforce platform. You'll wear many hats, leading discovery and requirements sessions, configuring Salesforce, supporting testing, enabling end users through training, and providing post-deployment support.

In this role, you'll work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions while continuing to grow your skill set and business acumen.

We're anticipating future openings for this position and are connecting now with great talent who would like to be considered as new roles are approved.

Responsibilities:

• Lead discovery and requirements refinement sessions to understand customers' business, functional, and technical requirements.

• Synthesize requirements into clear, comprehensive user stories and solution design documentation.

• Perform fit-gap analysis between standard Salesforce functionality and client requirements.

• Design scalable, elegant Salesforce solutions primarily through configuration (and managed packages), including complex data models, external integrations, business process automation, and other custom functionality.

• Draft specifications for custom development and coordinate with Development resources on delivery and testing of the functionality.

• Iterate on solutions through a Build/Test/Review cycle with the customer Product Owner and project team.

• Develop training curriculum and deliver training sessions to end users to drive adoption of the solution.

• Partner with the Delivery Director to help keep projects aligned to scope, budget, and timeline expectations.

Qualifications:

• 3+ years of Salesforce administration or consulting experience in roles involving project coordination, business analysis, or light project management; Salesforce Administrator certification required (Salesforce Business Analyst certification preferred).

• Experience defining business processes, gathering and refining Salesforce requirements across multiple stakeholders and workstreams, and writing user stories.

• Proven ability to support Salesforce deployments, including data migrations, third-party integrations, and configuration across B2B, B2C, or hybrid models.

• Strong analytical skills with experience in data analysis, reporting (e.g., Salesforce Reports and Dashboards), and presenting insights clearly and accurately.

• Comfortable using Salesforce and collaboration tools (e.g., Google Workspace), with a track record of identifying and automating manual processes to improve efficiency.

• Strong communication and teamwork skills, with the ability to collaborate effectively, influence stakeholders, and mentor junior team members.

• Demonstrated ability to work independently, stay organized, manage competing priorities, and execute administrative and operational tasks with high attention to detail.

• Adaptable, continuous learner with experience contributing to successful projects involving multiple stakeholders, dependencies, and evolving business needs.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa currently.

To be considered for this position, candidates must reside in one of the following U.S. states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, MA, MD, MI, NC, NJ, NY, TN, TX, OH, VA, WA, and WI.

Candidates residing outside these states are not eligible for consideration currently.

Access Global Group was acquired and is becoming a part of FormativGroup, LLC in 2026.

FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems. With deep technical expertise across cloud architecture, system integration, AI, and data strategy, we bridge the gap between business goals and modern platforms.

FormativGroup is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

We are committed to pay equity and transparency. The compensation range for this position represents our good faith estimate of the range we reasonably expect to pay for this role at the time of posting. The actual compensation offered will be determined based on factors such as the candidate's experience, skills, education, work location, and internal equity.

In addition to base pay, employees may be eligible for discretionary bonuses, commissions, or other incentive programs, as well as a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, etc.

Estimated Compensation Range: $100,000 $120,000 per year (depending on experience and location).

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